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1.0 - 3.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Non-RCM International Voice Process US Healthcare Location : Uppal, Hyderabad Job Type : Full-time | Voice Process (International US Healthcare) Eligibility Criteria: Experience : 6 to 12 months in any International Voice or Semi-Voice process (Mandatory) Education : Graduation is mandatory ( B.Tech graduates not eligible ) Documents Required : Relieving letter is mandatory Salary & Benefits: Package : Up to 3.3 LPA Take Home : Based on experience Transport : 2-way cab provided (within 30 km radius) Shift Details: Timings : 6:30 PM to 3:30 AM (Night Shift) Working Days : Monday to Friday (5 Days) Week Offs : Saturday & Sunday (Fixed) Walk-in Location : Hyderabad Apply Now Send your updated resume to: Email : kaverikandlakoya.axis@gmail.com WhatsApp : 80960 35721 HR Kaveri Referrals welcome! Share with friends/colleagues looking for similar opportunities.
Posted 2 weeks ago
1.0 - 3.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Hiring for International Semi-Voice Process || Max upto 3.3LPA || Process : International Semi- Voice Process Qualification: Graduation Required: Experience: 7months above experience into Customer support voice . Good knowledge in to resolve the concerns of the customers through voice or chat Strong communication and interpersonal skills Package :- Max upto 3.3LPA Fixed Shifts (6:30pm to 3:30am) 5 days working Monday -Friday 2 week offs (Sat & Sun Fixed) Benefits: 2 Way cab Only immediate joiner Location: Hyderabad Interview(Walkin): Hr, Assessment, Ops round.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !! Hiring for International Voice Process /Sal Upto 6.5 ctc Job Locations: Dairy Circle, Manyata tech park, BTM - Bengaluru For More Details Call : HR Smitha @ 9880964847 (Call or whatsapp ) Email ID : smitha@thejobfactory.co.in *WORK FROM OFFICE* * Should have excellent communication skills - English * Graduation is mandatory * Freshers and Experience both can apply ! * Working Days : 5 days working * Cab Facility : Pick up and Drop facilities * Salary:- 3 LPA to 6.5 LPA * Should be open working in a 24*7 Work environment (Rotational shifts) * Comfortable Working from office ROI: 1. HR Round 2 .Versant 3. Operation Round For More Details Call : HR Smitha @ 9880964847 (Call or whatsapp ) Email ID : smitha@thejobfactory.co.in
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Hyderabad
Work from Office
About the Company: Our Company is a leading provider of travel and tourism services, offering a wide range of travel options to customers all over the world. We are committed to providing an exceptional travel experience and are seeking a talented and motivated Sales Executive to join our inbound call center team. Job Purpose: The Inbound Sales Executive will be responsible for handling incoming calls and converting them into confirmed bookings for travel packages and services. The ideal candidate will have a passion for sales and a drive to exceed targets, with excellent communication and interpersonal skills. Key Responsibilities: Respond to inbound calls from customers looking to book travel packages and services. Make outbound sales calls to potential clients, using a combination of scripts and personal sales techniques, to promote our travel products and services. Provide information about available travel options, including destinations, prices, and promotions. Convert calls into confirmed bookings by overcoming objections and closing the sale. Meet and exceed individual and team sales targets. Maintain detailed records of customer interactions and transactions. Generate and maintain a strong pipeline of qualified leads and opportunities to meet sales targets and KPIs. Collaborate with team members to ensure a positive customer experience and resolve any issues that may arise. Keep up-to-date with industry trends, competitive offerings, and travel destinations to ensure the best possible recommendations to customers. Education Qualifications & Experience Level: Any Graduate/ Diploma from a recognized university. A minimum of 1+ years of sales experience, with a proven record of accomplishment of exceeding sales targets and KPIs. Have prior experience in UK/US Sales/Service/Collections/Upselling. Strong verbal and written communication skills. Ability to multi-task, prioritize, and manage time effectively. Excellent interpersonal skills and a positive, customer-focused attitude. Ability to work independently and as part of a team. Proficient in using computers and software such as Microsoft Office. Experience in the travel or hospitality industry is a plus. Walk-in date and time: 26th March -4th April ( 1.30 PM - 6.00 PM ) Contact Person : Alekhya (8121025611) Venue and location:Teletext India Private Limited, 4th floor, Edara Cygnus, Kondapur, Hitech city, Hyderabad
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
Location- Ahmedabad Shift Timing: US Shift (Night Shift) Facilities - Cab Facilities 5 days’ work week Saturday and Sunday are fixed off Freshers & Experienced both can apply
Posted 2 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Responsible for generating B2B international Lead bulk marketing emailers, calling searching on social media portal & calling clients convincing them to buy subscriptions plan maintain reports & excel sheet upto 35K inhand Day shift + Sat & sun off Required Candidate profile Excellent communication skill min Graduate min 1 year exp in any international BPO sales/ Upsell process/ International tele calling / International B2B / B2B Sales/ LEad generation
Posted 2 weeks ago
1.0 - 5.0 years
2 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Any Grad/UG With Min 6 Months Of International Travel Exp Is Mandatory 5 days working/2 Off's Salary Upto 45k + Perks Job Location- Gurgaon/Noida Call Me for More Information HR Vansh @9899693180 Refrences Are Highly Appreciated !! Required Candidate profile Note - Need Excellent Communication Skills
Posted 2 weeks ago
0.0 - 2.0 years
0 - 3 Lacs
Pune
Work from Office
We are hiring for a Customer Support Associate Any Graduate fresher/UG with min 6 months of exp candidates can apply. Location - Pune Rotational Shifts Work Mode - Work from the office only. Immediate joiners are required. Contact -
Posted 2 weeks ago
1.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
HI Warm Greetings from Rivera Manpower Services, Job Title: International Voice Process Telecom Domain (US/UK Shift) Location: Koramangala, Bengaluru (officebased only no virtual/remote) Shift Pattern: US shift for both freshers and experienced 2 way cab within 25 kms radius only UK shift available only for freshers salary fresher 25k take home, experienced 30% hike from your current ctc, Max 6.5lpa Candidate Requirements Education: Freshers Must be a professional degree holder . 12th pass with relevant experience is acceptable. Open/distance/university correspondence qualifications are not eligible. Experience: Freshers: No prior work experience required; however, excellent communication in spoken and written English is must. Experienced: Minimum 1 year in International Voice Process (telecom or customer service voice process only). Location: Must be based in Bengaluru and able to work in-office ; face-to-face onboarding and training are required. Cab Service: Provided for candidates residing within 25km of Koramangala. Incentives and Bonuses: Based on individual performance metrics and productivity. Insurance Coverage: Company-provided medical and/or life insurance depending on policy. Key Responsibilities Handle inbound and outbound international voice calls , delivering customer service with a professional and courteous tone. Provide accurate and clear information about telecom products, services, plans, billing changes, and technical troubleshooting. Ensure first-call resolution by resolving most customer requests independently; escalate complex issues promptly to relevant teams. Maintain high accuracy in handling customer data and transactions while adhering strictly to company policies and quality standards. Important Notes Open/university correspondence degrees are strictly excluded only full-time, recognized professional qualifications accepted. CONTACT : SHIVA 7996772782
Posted 2 weeks ago
1.0 - 6.0 years
2 - 4 Lacs
Chennai
Work from Office
We are hiring International customer support Associate Designation : Engineer Shift : Flexible to work in Night shift Job location : Chennai(Ambit IT Park) Work Model : Work from office Graduation and Professional documents mandatory Looking for immediate joiners only Primary Skills: Excellent Communication - for voice Should be able to communicate effectively Should possess good telephone and email etiquette Must be a graduate Should be willing to work in US time zones Must have good customer handling skills with the ability to learn networking concepts Job Responsibility : Handle incoming calling process/complete tasks identified in cases received through CRM portal and assigned queues Triage incoming cases received by CRM. Prioritize & Assign by priority category, offer case acknowledgment & expectations to customer Provide application support by creating cases, conducting & documenting initial discovery, and escalating when necessary Adhere to established SLAs, and productivity/performance goals Provide world class Customer Support by delivering service. Perks and Benefits Shift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break) Cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office) Work Location - ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005 Language: Excellent in English is mandatory Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund Schedule: Night shift (rotational) Contact - nivya.avinash@movate.com
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Greetings from KVC CONSULTANTS LTD ! Hiring for International Customer Support Role for a leading MNC in Gurgaon NCR. Job Description International Customer Support Role. Eligible - UG/Graduates Excellent communication skills required. Fresher & Experienced both can Apply. Salary - Upto 4.50 LPA (Based on experience) 5 Days Working Rotational Shifts & Rotational Off Perks & Benefits Interested Candidates can Call or WhatsApp resume - Aditi- 89826 89969 khushi- 80851 24583 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES## HR Team Eshu Yadav KVC Consultants Ltd
Posted 2 weeks ago
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
We are currently hiring for UK shifts in our voice process . This position offers weekend offs and a salary of 35,000 with unlimited incentives. freshers and experienced professionals to apply. For more details, please contact Vishal at 8951992039
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Pune
Hybrid
Sales Executive or Sr. Sales Executive Location: Pune, India Company Overview Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries.Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Role OverviewAs a Sales Representative you will play a pivotal role in Fareportals business. This role offers someone the chance to really develop their sales career through training and development while supporting and learning from the sales team. The role is Full-time working the night shifts 5 days per week, work from Office. Responsibilities: Sales representative should be able to understand company products and services and their Responsibilities advantages and disadvantages. And should be able to quickly address customer concerns and questions and overcome potential roadblocks in the sales cycle. Must meet KPIs to ensure optimal productivity and efficiency. Would be responsible to meet revenue goals and other key KPIs. Frequently deal with difficult prospects and passengers, but they must remain driven and positive even in the face of adversity to transform leads into sales. Sales representatives are personable communicators who clearly and persuasively describe products and services to passengers to encourage sales transactions. Demonstrates a clear understanding of policies and procedures of operation; complies with and applies policies and effectively applies new work methods, skills to complete work. Requirement Graduate with Min. 6 Months of International Voice Experience (Sales), Travel Sales is Preferrable Previous working experience as an Outbound Sales/ Inbound Sales/Inbound Up Sell for International market. Excellent communication, interpersonal and presentation skills. Open to work 24/7 as per business requirement. Advanced GDS Experience (Sabre/Amadeus) is desirable HR Franklin Dsouza || 8484038823
Posted 2 weeks ago
0.0 - 2.0 years
0 - 1 Lacs
Hyderabad
Work from Office
Were Hiring AR Caller (International Voice Process) Location: Hyderabad | Work from Office Looking for your next opportunity in customer support? Join us as an AR Caller with a leading international voice process team. Job Details: Shift: Fixed Night Shift (6:30 PM to 3:30 AM) Qualification: Undergraduate Experience: Minimum 6 months in customer support (International Voice) Relieving Letter: Mandatory Work Days: 5 Days & 2 Week offs (Sat & Sun Fixed Off) Cab: 2-Way Cab Provided (Up to 30kms radius) Salary: Up to 3.3 LPA + Performance-Based Incentives Joining: Immediate Joiners Preferred Btech graduate are not eligible Interested? Share your resume at: Lahari HR: 90630 94905 Email: laharihr@gmail.com Reference are highly preferred
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Pune
Work from Office
Responsibilities: * Manage international voice queries via phone, email & chat * Provide exceptional customer support globally * Maintain high NPS through effective issue resolution For more info call /what's app on 9890111238 Office cab/shuttle Provident fund Health insurance
Posted 2 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Walkin Interview US rotational shift & Off International Voice / International Non voice Bangalore Location Immediate Joiners only Cab available For more details Call HR Raksha@9900969073 raksha@thejobfactory.co.in NO FEE CHARGED
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Virtual Interview Any Grad/UG Freshers & Exp Can Apply 5 Days Working/2 Days Off's Salary Upto 5 LPA + Perks Job Location:- Gurgaon/Noida Call Me For More info HR Aditi @9582050101 Refrences Are highly Appreciated !! Required Candidate profile NOTE:- Need Excellent Communication Skills
Posted 2 weeks ago
1.0 - 5.0 years
3 - 6 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD. We are hiring for International Voice Executive role in ITES/ MNCs - Pune / Bangalore Job Description: PROFILE 1: Process:- -- International Voice --- Customer Support Process -- and Service desk Voice -- Both profiles are open . SALARY:- for those with with 1 year of experience . Rs 4.00 LPA to Rs 6 .50 LPA ---- Rotational shifts -- 24 / 7 --- 2 WEEK OFFS both side cabs available . Roles and Responsibilities Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Adherence to Scripts : Follow predefined scripts and guidelines to maintain consistency and professionalism in all customer interactions. Adapt communication style to fit the customers needs while maintaining service standards. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. ------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- Laiba-- 9654201996 Sadiya 9628373764 Areesha-- 9628373763 Divya-- 9821182650 Yagyanshi 9821182648 Regards KVC CONSULTANTS LTD NO PLACEMENT CHARGES
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Role & responsibilities Handling Inbound Calls: Answer incoming calls from customers, responding to questions, providing information, or resolving issues promptly. Understanding Customer Needs: Listen attentively to customers concerns or queries and provide appropriate solutions or support based on their needs. Maintaining Call Record: Document all customer interactions accurately in the CRM system, including call details, queries, responses, complaints, and resolutions provided. Following Communication Scripts: Adhere to specific communication scripts and guidelines set by the business to maintain professionalism and consistency in all customer interactions. Setting Sales Goals: Aim to achieve individual and team sales goals by effectively promoting the benefits of products and persuading customers to make purchases or avail of services. Offering Details about Products: Educate customers about the specifications, features, pricing, and benefits of the company’s products or services to help them make informed decisions. Resolution of Customer Complaints: Resolve customer complaints or escalations quickly and professionally, focusing on satisfactory resolution while maintaining customer satisfaction levels. Build Rapport: Maintain positive relationships with customers by providing engaging and friendly communication to ensure a positive customer experience. Conforming to Compliance Standards: Comply with all regulatory and legal guidelines for telecalling, including privacy laws and lawful telemarketing practices, to ensure lawful and ethical methods. Preferred candidate profile
Posted 2 weeks ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Dear Applicant, For Scheduling Interview Call HR Sameera- 9900975043 Call OR Whatsapp Email ID - sameera @thejobfactory.co.in Role & responsibilities **"Find Your Perfect Call Center Role with THE JOB FACTORY Bangalores Top BPO Jobs!"** THE JOB FACTORY is here to help! As Indias largest BPO recruitment company, we connect freshers and experienced professionals to leading call center jobs in Bangalore. Get quick placement, a competitive salary, and fantastic growth potential. - With THE JOB FACTORY, you apply once and gain access to multiple roles in the industrys top companies. Why wait? Apply now and join the best in BPO! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude For More Details Call HR Sameera- 9900975043 Call OR Whatsapp Email ID - sameera @thejobfactory.co.in or THE JOB FACTORY to explore other open positions with us Preferred candidate profile
Posted 2 weeks ago
1.0 - 6.0 years
4 - 6 Lacs
New Delhi, Gurugram
Work from Office
Captive Unit hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. We need one year of International chat experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 6.5 LPA + plus other perks Location - Gurgaon Contact- 9811770437 (Vanshika)
Posted 2 weeks ago
1.0 - 5.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Hiring for US healthcare company Voice/Blended Process Undergrad/Grad with 1 yr exp in any domain can apply Btech not eligible Sal- 2.95 to 3.30 LPA Fixed night shifts Fixed Sat- Sun off 5 Days working Loc- Hyderabad Both side cab facility Required Candidate profile Candidate should have good typing speed Candidate should have good communication skills
Posted 2 weeks ago
0.0 - 5.0 years
4 - 5 Lacs
New Delhi, Gurugram
Work from Office
Captive Unit hiring for Premium Voice Process. We are hiring UG/Graduate can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Voice primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. Only experienced can apply. We need minimum 6 months of experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 5.5 LPA + plus other perks Location - Gurgaon Contact- 9811770437 (Vanshika)
Posted 2 weeks ago
0.0 years
1 - 2 Lacs
Vadodara
Work from Office
Job Summary We are looking for a customer-focused and enthusiastic Inbound Customer Support Representative to handle queries, resolve issues, and deliver exceptional service.
Posted 2 weeks ago
0.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Role & responsibilities **"Find Your Perfect Call Center Role with THE JOB FACTORY Bangalores Top BPO Jobs!"** THE JOB FACTORY is here to help! As Indias largest BPO recruitment company, we connect freshers and experienced professionals to leading call center jobs in Bangalore. Get quick placement, a competitive salary, and fantastic growth potential. - With THE JOB FACTORY, you apply once and gain access to multiple roles in the industrys top companies. Why wait? Apply now and join the best in BPO! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude For More Details Call HR Kowsalya- 9880947912 / 9538804040 or THE JOB FACTORY to explore other open positions with us Preferred candidate profile
Posted 2 weeks ago
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