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1.0 - 6.0 years
5 - 6 Lacs
Pune, Bengaluru
Work from Office
Senior Support Executive – International Voice Process Location: Bangalore, Pune Shift: US Shift (Night Shift) Working Days: 5 Days Working, 2 Days Off Package: Up to 5.75 LPA (42K In-Hand) Contact: HR Govind -9610985065
Posted 2 weeks ago
0.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Greeting From The Job Factory....! Golden opportunity for freshers Fresher salary upto 4 LPA For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in
Posted 2 weeks ago
0.0 - 2.0 years
1 - 3 Lacs
Chennai
Work from Office
Job Title: International Voice Process Executive Location: Chennai Department: Customer Service / BPO / Call Center Employment Type: Full-Time Job Summary: We are seeking enthusiastic and customer-focused candidates for the International Voice Process role. The ideal candidate will be responsible for handling inbound and outbound calls from international customers, providing world-class service, resolving queries efficiently, and ensuring customer satisfaction. Key Responsibilities: Handle inbound and outbound voice calls for international clients/customers. Understand customer requirements and provide accurate information or solutions. Manage customer complaints, resolve issues, and escalate when necessary. Maintain records of customer interactions and transactions. Adhere to company policies and standard operating procedures. Meet daily/weekly/monthly performance targets such as call handling time, customer satisfaction, and quality scores. Communicate effectively with customers from diverse cultural backgrounds. Use CRM and other software tools to update customer details and follow-ups. Maintain professionalism and empathy in all communications. Required Skills and Qualifications: Excellent communication skills in English (fluency and clear accent preferred). Comfortable handling international calls with diverse accents. Good problem-solving and interpersonal skills. Basic computer skills (MS Office, CRM tools). Ability to work in shifts, including night shifts if required. Prior experience in International Voice Process or BPO is an advantage but freshers with good communication skills are also welcome. Ability to handle stress and multitask in a fast-paced environment. Educational Qualification: Minimum 12th pass / Diploma / Graduate in any discipline. Additional language skills are a plus. If interested, Kindly share your Resume to Pushpa HR - 7200526105 (Or) Pooja HR - 7904926308 and email resume to pooja@jobixoindia.com All The Best!!
Posted 2 weeks ago
0.0 - 3.0 years
3 - 4 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Shifts - 24/7 rotational shifts including night shifts 5 days working any 2 rotational weekoffs Candidates from within hiring boundary (only mumbai) DRUG TEST MANDATORY Required Candidate profile Qualification - Graduate freshers or HSC with minimum 6 months exp Excellent communication required 1 month work from office training and then work from home Candidates should be within boundaries.
Posted 2 weeks ago
1.0 - 5.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @9606556306 / 9606523804 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Virtual Interview Any UG/Graduate Freshers & Exp can apply. 5 Days Working | 2 off's Salary:- 2.5 - 5 LPA + Perks Job Location:- Noida/Gurugram Both Side Cabs Call me for more info HR Shine @9999436729 Refernces are highly appreciated !!
Posted 2 weeks ago
1.0 - 4.0 years
2 - 5 Lacs
Noida, Gurugram
Work from Office
Location: Noida/Gurgaon Shift: US Shifts Job Summary: We are looking for a customer-focused and empathetic collection executive to handle support interactions with customers based in the United States. The ideal candidate will have excellent communication skills, a problem-solving mindset, and the ability to work in a fast-paced environment. This role involves handling inbound and/or outbound calls, chats, or emails to resolve customer issues efficiently while ensuring high customer satisfaction. Key Responsibilities: Make outbound and receive inbound calls to collect outstanding debts from customers in the US. Negotiate payment plans or settlements within company guidelines. Maintain accurate and detailed records of calls and payment arrangements. Resolve billing issues and respond to customer inquiries in a professional manner. Escalate unresolved issues to the appropriate internal teams when necessary. Meet performance targets for call handling time, customer satisfaction, and resolution rates. Maintain a positive, empathetic, and professional attitude toward customers at all times. Work effectively during night shifts aligned with US time zones. Benefits: Salary - upto 5 LPA + Lucrative Incentives Transportation facility Qualifications: Min 1yr International voice experience required Collection experience NOT mandatory Graduates/Undergrads eligible Interested candidates, share cv on WhatsApp (Surbhi - 9999765727)
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Noida
Work from Office
Urgent hiring for Collections Executives to manage overdue accounts for our US client (First Party Soft Collections) Role & responsibilities Make outbound calls to US customers regarding pending dues. Negotiate repayment schedules and settlement plans. Update and maintain accurate account information in the system. Resolve customer queries and disputes professionally. Ensure compliance with FDCPA and internal policies. Preferred candidate profile Minimum 1 year of experience in collections/Voice Process. Strong communication skills. Negotiation and conflict-resolution skills. Understanding of FDCPA and US collection guidelines (preferred). Excellent incentives Transport allowance Location: Sector 62, Noida Shift: Fixed Shift US EST (Night Shift) Working Days: 5 Days (Monday to Friday) Weekends Off: Saturday & Sunday Compensation: Competitive Salary + Lucrative Incentives
Posted 2 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
Chennai
Work from Office
We are hiring passionate and experienced individuals for the position of Matrimony Sales Executive to join our growing telesales team in Coimbatore. This role offers an excellent opportunity for professionals to contribute to a reputed organization and build a rewarding career in sales. Key Responsibilities: Make outbound calls to potential customers to promote matrimony services. Explain products/services effectively and handle customer queries. Work towards achieving sales targets consistently. Build and maintain strong customer relationships to drive repeat business. Record customer details and update interactions accurately in the system. Maintain professionalism and adhere to company policies and dress code. Candidate Requirements: Minimum qualification: Diploma / Degree 1 - 6 years of experience in telesales, customer service, or a similar role. Ability to provide salary proof from the current/last employer. Excellent communication and interpersonal skills. Strong persuasion skills and a customer-oriented mindset. Willingness to work in a target-driven environment and maintain a professional approach. Why Join Us? Supportive and inclusive work culture. Opportunity to re-enter the workforce for women professionals. Career growth prospects within the organization. Interested candidates can also send their updated resume to helen.a@marketsof1.com or WhatsApp/Call on 7358639727 .
Posted 2 weeks ago
1.0 - 4.0 years
5 - 6 Lacs
Pune, Bengaluru
Work from Office
Domain: International Voice Process (Customer Support) Experience: Min 1 Year in Int’l Voice Support( Graduate) CTC: Up to 5.75 LPA + Perks Location: Pune / Bangalore Shifts: 24/7 US/WFO Notice Period: Immediate / 30 Days Contact- 8306474104 (Aman)
Posted 2 weeks ago
0.0 years
1 - 3 Lacs
Chennai
Work from Office
Greetings from AGS Health! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take into account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer, or adjustment. To report trends/patterns in denials, claim submission errors, credentialing issues, and billing-related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis clearly and coherently in the billing system To utilize the P&Ps (policies and procedures) established for the process, and also stay updated with changes made to the P&Ps To improve the performance based on the feedback provided by the reporting manager/quality audit team. Qualification: Graduate fresher- BBA., BA., B.Com., BCA, B.Sc (Physics, Chemistry, CS, MBA, MCA, Maths), and 10+12+Diploma. Passed out year 2019 to 2025 2025 passed out candidates should have the final semester result as mandatory. Please Note : B.E/B.Tech/ME/M. Tech - are not eligible to apply Interview Process: Rounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM or 7:00 PM to 4:00 AM Night Shift (US Shift). Should be flexible for both shifts. Transport : Two-way transport is available based on boundary limits. Location: Chennai - Ambattur Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can WhatsApp their updated resume to 8754478884 - Shyamalatha Direct walk-in. Please mention shyamalatha in your resume Thanks & Regards, Shyamalatha Team Lead - Talent Acquisition AGS Health.
Posted 2 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
Chennai
Work from Office
Hi, Good day ! Please find the below job description, Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Position : International voice process Experience : 1– 4 years Job Location : Chennai Job Responsibilities: Reviewing new orders for accuracy and completeness New order processing on a web-based system Customer enquiry clarifications Maintain service levels and high levels of accuracy Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status. Maintaining a high level of accuracy with respect to all activities. Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems. Qualification: Any Degree Technical skills: Experience entering data using an alphanumeric keyboard and verifying/proofing entered data. Skill in reviewing, proofing and verifying data. Able to learn new concepts quickly. Comfortable working with limited supervision in a fast-paced environment; A creative problem-solver. Knowledge of basic computer operations. Strong organizational skills. Highly motivated in the performance of sometimes repetitive duties with very low room for error. DESIRED PROFILE: Experience entering data using an alphanumeric keyboard and verifying/proofing entered data Skill in reviewing, proofing and verifying data Able to learn new concepts quickly Comfortable working with limited supervision in a fast-paced environment A creative problem-solver Knowledge of basic computer operations Strong organizational skills Highly motivated in the performance of sometimes repetitive duties with very low room for error.. Prior experience with Microsoft Office a plus Prior experience with salesforce.com a plus Diversity, Equality & Inclusion: Movate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please note that we are a purely merit-based employer and have not authorized any agency or individual to collect money or request a security deposit to receive a job offer at CSS Corp We don't send job offers from email services like Gmail, Rediff mail, Yahoo mail, Hotmail, etc. We never request for fees for any purpose during or after the hiring process
Posted 2 weeks ago
1.0 - 6.0 years
0 - 3 Lacs
Mumbai Suburban, Thane, Navi Mumbai
Work from Office
Role and Responsibilities: - Handle inbound customer queries related to remittances, currency exchange, bill payments, and other financial services offered by the Exchange. - Provide accurate and up-to-date information regarding products, services, and regulatory requirements. - Effectively resolve customer issues or complaints while maintaining compliance with Company and Bank guidelines. - Ensure that all interactions are logged accurately in the system, with proper documentation of customer details. - Strive to deliver a high level of customer satisfaction by addressing inquiries with clarity and professionalism. - Meet performance targets such as call handling time, customer satisfaction, and first-call resolution. Job Location: Vashi - Male Candidate Require Fresher with excellent Communication Skills can also apply. Job Timing: 2 pm To 11 pm. Contact on the given number below urgently. 8652419133 ( Calling and What's app No.) Thanks & Regards, Rehman Sayyed rehman.sayyed@3i-infotech.com 8652419133 ( Calling and What's app No.)
Posted 2 weeks ago
1.0 - 6.0 years
3 - 6 Lacs
Noida, Gurugram
Work from Office
Min 1 yr exp. international voice process max package 8lpa fixed night shift Hybrid model Location Gurgaon & Noida Contact 8920254429 deepanshi.imaginators@gmail.com
Posted 2 weeks ago
0.0 - 3.0 years
1 - 5 Lacs
Noida
Work from Office
Noida based international BPO is hiring for Sales profile. any grad or undergrad with min 6 months of exp. in sales can apply, salary upto- 38k in CTC, 5 days a week working, excellent comm skills required. Call/WhatsApp: HR NIDHI-9311340225
Posted 2 weeks ago
0.0 - 3.0 years
1 - 4 Lacs
Gurugram
Work from Office
Gurgaon based international bpo is hiring for customer care profile only grad or undergrad with or without exp. can apply, salary upto- 35k in hand, 5 days a week working, both side cab, excellent comms skills required. Contact HR MONA-8168335948
Posted 2 weeks ago
1.0 - 6.0 years
3 - 6 Lacs
Gurugram
Work from Office
Greetings from People Staffing Solutions We are Hiring for US Voice/Chat Process Customer Service Work From Office Night Shifts Location - Gurgaon, Sector 21 Both Side Cabs Eligibility: Must have Superlative Communication Skills. Education - Undergraduate/Graduate Must have minimum 1 Year of experience in International Customer Services Candidate Must Be in Delhi NCR for Walkin Interviews Salary: Voice - Upto 6.5LPA (Fixed) + 0-30% Variables. Chat - Upto 5.5 LPA (Fixed) + 0-30% Variables. For getting your interview schedule or more details, you can connect share your Cv on WhatsApp on below mentioned number. HR Paras - 7827002178; HR Deeya - 885128393
Posted 2 weeks ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Job description Job Description Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop Call John on 6362028414. Or You can also visit our website jobshop.ai to chat with our HR Recruiters 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call John on 6362028414. Or You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call John on 6362028414. Or You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call John on 6362028414. Or You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call John on 6362028414. Or You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Gurugram
Work from Office
UK Telecom Captive Unit hiring for International Voice Process. We are hiring Any Graduate/ Undergraduate with 12 months of Int. Voice experience. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of UK customers via Calls primarily. Desired Candidate Profile Any Graduate/ UG/BTech+ 12 Months Int. Chat exp. Undergraduate+ 12 Months Int. Chat exp. Perks and Benefits The maximum salary will go up to 4.8 Lakh With In hand salary - upto 36k + 6k Inc. +Both side Cabs Location - Gurgaon If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab Contact: +91 92897 24868 (ashish) Whats app only
Posted 2 weeks ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR sadaf On 6362015960 Job Locations : 1. Manyata Tech Park - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6 LPA 2. Maratha Halli - International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More DetailsCall HR sadaf On 6362015960 Role: Non Tech Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required
Posted 2 weeks ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Job description Greetings from JobShop Indias Largest BPO Recruitment Company! Were hiring for top BPO positions in Bengaluru! Find your perfect fit and start your career with us today. Call Anisul on 7996177000 Or chat with us directly on jobshop.ai Open Positions: Technical Support (English + Hindi) • Work Location: Whitefield, Bengaluru • 5 days working + 2-way cab • Salary: up to 30,000 per month • Minimum 1 year experience required International Technical Support (Non-Voice) US Shift • Work Location: Whitefield, Bengaluru • 5 days working + 2-way cab • Salary: up to 26,000 per month • Minimum 1 year experience required International Customer Support (Non-Voice) US Shift • Work Location: Manyata Tech Park, Bengaluru • 5 days working + 1-way cab • Salary: up to 26,000 per month • Minimum 1 year experience required International Customer Support (Voice) – US Shift • Work Location: Bellandur Tech Park, Bengaluru • 5 days working + 1-way cab • Salary: up to 32,000 per month • Freshers or candidates with 1 year experience International Customer Support (Voice) – US Shift • Work Location: Bellandur Tech Park, Bengaluru • 5 days working + 1-way cab • Salary: up to 40,000 per month • Minimum 1 year experience required Apart from these positions, we have 200+ open roles you can view by visiting jobshop.ai Daily Walk-in Drives – book your slots today! To apply, call Anisul on 7996177000 Or chat instantly on jobshop.ai #CallCenter #BPO #CustomerSupport #TechSupport #NonVoice #VoiceProcess #JobsInBengaluru #HiringNow Role: Customer Retention - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required
Posted 2 weeks ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Job description Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop C all Kaunain firdose 7975182692 You can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive/CSE/for international BPO. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai For More Details Please Call HR Kaunain firdose 7975182692 Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Pune
Work from Office
Sales Executive or Sr. Sales Executive Location: Pune, India Company Overview Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries.Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners. FAREPORTAL HIGHLIGHTS: Fareportal is the number 1 privately held online travel company in flight volume. Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide. 2019 annual sales exceeded $5 billion. Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites. Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City. Role OverviewAs a Sales Representative you will play a pivotal role in Fareportals business. This role offers someone the chance to really develop their sales career through training and development while supporting and learning from the sales team. The role is Full-time working the night shifts 5 days per week, work from Office. Responsibilities: Sales representative should be able to understand company products and services and their Responsibilities advantages and disadvantages. And should be able to quickly address customer concerns and questions and overcome potential roadblocks in the sales cycle. Must meet KPIs to ensure optimal productivity and efficiency. Would be responsible to meet revenue goals and other key KPIs. Frequently deal with difficult prospects and passengers, but they must remain driven and positive even in the face of adversity to transform leads into sales. Sales representatives are personable communicators who clearly and persuasively describe products and services to passengers to encourage sales transactions. Demonstrates a clear understanding of policies and procedures of operation; complies with and applies policies and effectively applies new work methods, skills to complete work. Requirement Graduate with Min. 6 Months of International Voice Experience (Sales), Travel Sales is Preferrable Previous working experience as an Outbound Sales/ Inbound Sales/Inbound Up Sell for International market. Excellent communication, interpersonal and presentation skills. Open to work 24/7 as per business requirement. Advanced GDS Experience (Sabre/Amadeus) is desirable HR Franklin Dsouza || 8484038823
Posted 2 weeks ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Job description Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Please call HR Medwin on 6360064569 We are looking for process associate for International Voice/Non-Voice process who can interact with customers, address their concerns, answer their questions and assist them with their needs. We are looking out for candidates who can join immediately. Please call HR Medwin on 6360064569 Roles and Responsibilities:- Listen to customers concerns, issues and questions. Resolve customer concerns and answer customers questions at your best ability. Maintain a positive attitude and calmly respond to customer complaints.s Open new customer accounts. Refer issues and question to managers if necessary. Job Description Customer support executive Technical support executive Fresher/Experience Work From Office Salary Package up to 6.5 LPA 24/7 Shift Please call HR Medwin on 6360064569 ****PLEASE DO REFER YOUR FRIENDS**** Role: Customer Retention - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required
Posted 2 weeks ago
2.0 - 5.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Job description Key Responsibilities Process offline reservation requests received; no direct client communication is required; all work is assigned and tracked internally by supervisors. Proactively contact hotels and suppliers by phone to secure bookings, especially in cases where inventory is limited or arrival times are outside normal windows. Handle assigned transaction queues based on client, location, and priority as determined by supervisors. Complete all required operations agent training and certification, adhering to established API procedures and SOPs. Escalate critical issues to the appropriate management hierarchy as needed for resolution. Maintain operational proficiency through regular queue work, even outside of IROP events. When not engaged in above support, assist with folio collection and once trained, may support credit card reconciliation tasks. Demonstrate flexibility with shift assignments, including potential overnight and weekend work, and willingness to work overtime during major disruption periods. Desired Skills & Qualifications Bachelor's degree or equivalent; recent graduates or those with less than one year of work experience are encouraged to apply. Strong computer literacy and ability to quickly learn new reservation and workflow systems. Excellent verbal, written, and nonverbal communication skills; must be comfortable engaging by phone with hotels and suppliers and collaborating with supervisors. Ability to prioritize tasks in a fast-paced, high-pressure environment, following direction and adapting to changing priorities. Strong logical reasoning and problem-solving skills; ability to think on your feet and respond to unexpected scenarios (e.g., estimating, basic numerical reasoning). Team-oriented, punctual, and reliable, with a positive, proactive attitude and a hunger to learn and grow. Willingness to work flexible hours, including overnight and weekends, as required by operational needs.
Posted 2 weeks ago
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