Internal Transformation Services - Assistant Director

At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY ES Internal Transformation Services
Assistant Director
ITS (Internal Transformation Services) under EYs Enablement Service, is a team of seasoned consulting professionals that operate globally on internal transformation programs which are critical to EYs strategy and ambition. Our expertise is in the areas of Project Management, Strategy, Technology, Process Improvement, Organization Design, and Organizational Change Management. About The Role :
We are seeking a highly experienced and knowledgeable Business Consultant to join our dynamic team. ITS professionals should be able to operate globally on internal programs that are critical to EYs strategy and ambition. As a Business Consultant, you will play a pivotal role in providing strategic guidance and expert advice to our Executive Leadership in the areas of project management, change management, and design thinking. Your extensive experience in these fields will be invaluable as you collaborate with cross-functional teams, lead transformative projects, and drive organizational growth and innovation. The ideal candidate possesses a deep understanding of project management methodologies, change management principles, and design thinking frameworks, along with exceptional leadership, communication, and problem-solving skills. Roles Responsibilities:

Collaborate with Executive Leadership to understand their business objectives, challenges, and opportunities. Strong leadership skills with the ability to influence and guide teams toward successful outcomes

Manage engage senior stakeholder relationships at CxO, Partner, Functional Head levels

Perform rapid assessment of landscape for stakeholders and provide insights to accelerate action towards refining their current state

Bring diverse and thought-provoking perspective to transformations, including market trends, new and innovative ideas to drive data driven decision making

Excellent analytical and problem-solving abilities, with a strategic mindset and attention to detail

Drive and build upon a culture of continuous improvement by developing innovative idea

Conduct comprehensive analyses of organizations processes and systems

Provide strategic recommendations and action plans to drive business performance and transformation

Develop roadmaps for implementing project management, Organizational change management, and design thinking initiatives.

Lead and manage complex projects from initiation to closure, ensuring timely delivery and quality outcomes

Define project scope, objectives, deliverables, and success criteria in collaboration with clients and stakeholders

Monitor project progress, identify risks and issues, and implement mitigation strategies

Foster effective communication and collaboration among project teams and stakeholders

Develop and implement change management strategies to support organizational transformation initiatives

Conducting Change Impact Analysis and Change Readiness / Gap Assessment and give recommendations that are actionable on immediate and long-term basis

Build strong change network, drive change adoption, manage stakeholders with people centric approach, if needed work towards mindset shift and achieve cultural transformation

Monitor and evaluate the effectiveness of change management efforts and make adjustments as necessary

Apply design thinking principles and methodologies to identify innovative solutions to complex business problems

Conduct user research, gather insights, and define user personas and journeys.

Advocate for design thinking principles and foster a culture of creativity and experimentation within client organizations

Contribute to the development and enhancement of consulting methodologies and frameworks

Mentor and coach junior consultants, providing guidance and support in their professional growth

What will make you eligible for this role

Masters degree in business administration, management, or a related field

10+ Years of experience with at least 7+ years of management / business consulting experience

Advance MS Suite skills particularly, to develop engaging presentations and dashboards

Professional certifications such as PMP (Project Management Professional), certification in Change Management or Design Thinking are highly desirable.

Deep understanding of project management methodologies (e.g., Agile, Waterfall) and their practical application in different contexts.

Extensive knowledge of change management principles, models, and methodologies, with hands-on experience leading change initiatives.

Proficiency in design thinking frameworks and tools, with the ability to apply them effectively to solve complex business problems.

Awareness and experience of leveraging technology as enablers

Exceptional communication, presentation skills with the ability to tailor messages to diverse audiences

Good to have

Experience working in the Big 4 professional services firms and other global management consultancies is highly desirable

MBA or equivalent advanced education is preferable

Certification in Project Management, Organisational Change Management, Design Thinking, Facilitation will be an advantage