Intern - Incubation Project

Deliverables as mentioned herein define the entire scope of work that an Account Manager / Relationship Executive will be entailed with as part of the program.

1. Seller/Brand relationship management with Myntra PlatformAccount managers / REs are required to maintain a healthy, positive and trustworthy relationship with the managed brand/seller in line with the Account Management Standard Operating Procedures, Code of Conduct and Ethical conduct as established by the concerned parties.
2. Seller/Brand Growth managementAccount managers / REs are required to interact with the brands/sellers at regular scheduled intervals to provide insights as to 2 aspects (1) What is the current situation of the business on the platform encompassing all variables defined in Process Specifications (2) Share insights on which they can action upon mutually to grow the business of the seller/brand on Myntra platform.
3. Issue RedressalAccount managers / REs are required to present themselves are a primary point of contact for the seller/brand for all issues that they may face selling/operating on the Myntra platform. REs are not expected to resolve the issue themselves, however they are required to keep track, coordinate, escalate and communicate all variables which eventually would result in the issue getting resolved
4. Performance Reporting : Further defined in specifications; Account Managers/RE are required to maintain and publish key data points/reports with their respective and managed seller/brands in terms of business, operations and other aspects.
5. Webinar Participation: Account Managers are responsible for ensuring brand representatives attend all scheduled weekly calls and webinars organized by Myntra .
6. Catalog and Pricing Parity: Account Managers must regularly monitor and ensure that the brands product selection and pricing on Myntra are aligned with competitive platforms.