Intern - Customer Engagement and Experience

0 years

0 Lacs

Posted:5 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Who Are We Looking For?

Someone who lives and breathes a people-first approach! You’ll be the face of our organization, the go-to person for our customers’ needs. Ready to step up?

What You Bring To The Table

  • Top-notch communication skills – you could charm a room!
  • Fluent in English
  • A problem-solver who sees solutions where others see obstacles.
  • Patience of a saint – because, let’s face it, customers are human too.
  • A team player who lifts others up.
  • Proactive, an initiator – you don’t wait for things to happen; you make them happen!

What You’ll Be Doing (AKA, Your Superpowers)

  • Handle customer queries and complaints like a pro on emails and chatbot
  • Be a key part of the team’s success by pitching in where it counts.
  • Resolve queries efficiently, aiming for one-touch resolutions.
  • Provide valuable insights and feedback – your voice matters!
  • Keep that balance between quality, quantity, and efficiency, hitting targets like it’s second nature.

Stipend:

7000 per month

Tenure

- 4 to 6 monthsSkills: proactivity,patience,communication,problem-solving,communication skills,team collaboration,customer

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