Integrated Logistics Run Engineer

As a member of the Freight Logistics and Operations team at Kuehne+Nagel, you will be instrumental in streamlining processes and ensuring the smooth movement of inventory and shipments. Your efforts will not only optimize operations but also play a crucial role in ensuring timely delivery of vital medicines to patients and other essential goods to various destinations. Your work at Kuehne+Nagel will have a far-reaching impact that extends beyond what meets the eye. The Engineer Run Team is responsible for shaping and executing service strategies for customers, with a focus on meeting or exceeding targets related to quality, cost, and timing. By challenging existing solutions and driving innovation, the team aims to enhance efficiency, improve service quality, foster sustainability, and elevate the overall customer experience. Key Responsibilities: - Enhance customer satisfaction to drive business growth, with a particular emphasis on the customer experience as the overarching goal. - Continuously assess and enhance support efforts and system stability to maintain operational standards. - Improve operational processes and Customer Data Management to increase efficiency. - Promote digital supply chain solutions, evaluate new features/services, and manage digital roll-outs for customers. - Ensure accurate planning and execution of change requests, manage hypercare, and support continuous improvement. - Ensure compliance with GxP and GDP guidelines, quality agreements, and regulatory standards. Qualifications and Skills Required: - 5+ years of experience in 4PL services and logistics operations. - Expertise in project management, change management, and management reporting. - Strong knowledge of finance processes in logistics and supply chains. - Skilled in proposing and implementing digital solutions. - Experience in managing relationships with high-level customer stakeholders. - Deep understanding of logistics processes and operational workflows. - Proven ability to align operational delivery with customer satisfaction and strategic goals. At Kuehne + Nagel, we value professionals who are passionate about driving digital innovation, enhancing operational efficiency, and delivering exceptional customer experiences. If you have a background in stakeholder management, conducting service reviews like QBRs, and are committed to continuous improvement while ensuring compliance with industry standards, you will thrive in our organization. Join us at Kuehne+Nagel, where your contributions in the field of logistics go beyond everyday operations and make a meaningful impact on people's lives worldwide. As a global leader, we offer a supportive environment where your career can truly make a difference, whether it's delivering life-saving medicines, developing sustainable transportation solutions, or supporting local communities. If you are driven by the desire to create positive change, innovate, and excel in the field of logistics, Kuehne+Nagel is the place for you.,