Insurance Operations Analyst

 About The Role  

Skill required: Group Core Benefits - Group Disability Insurance

Designation: Insurance Operations Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years
What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.The benefits of having a strong core include injury prevention, reduction of back pain, improved lifting mechanics, balance, stability, and posture, as well as improved athletic performance.Group disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability.Graduate in any stream.Experience in the US Group Life and Disability domain (Preferred, not mandatory)Ability to manage multiple tasks and meet deadlinesOpen to flexible shifts based on business requirements.Strong analytical and problem-solving skillsGood verbal & written communication skillsGood typing skills and attention to detail.Ability to work independently
What are we looking for? Adaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to work well in a teamPrioritization of workloadResearch on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response timeTaking active participation in process improvements and automation of projectsEnsure Quality Control standards that have been set are adhered to.Excellent organizational skills with ability to identify and prioritize high value transactions.Completing assigned responsibilities and projects within timelines apart from managing daily BAU.2 years of experience in US Group Insurance domain Billing (preferred) / similar experience in other insurance domain (acceptable)Proficient in Insurance accounting system and check and cash app applicationsPossesses a good ability to understand and analyze information to draw insightful conclusionsKnowledge of MS Office Tools (MS Excel preferred)

Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shiftsEnsure that payment received from clients and payments made to clients reconcile with the client ledgerManage, research and resolve unallocated cash balancesManage receivables to prevent overdue balancesPrepare, monitor and analyze various business enabling reports like AR Aging, High Dollar Funds in suspense, Write-off etcRespond to billing inquiries and requests from internal and external clients on all billing issuesCollaborate with the clients and onshore team to resolve premium variancesPrepare cash receipts and payment reports to monitor pending actionsApplication of cash against transactions for which client has paid the fundsClient money calculation and payment authorization with proper approvalsCoordinate with internal/external stakeholders for the payment discrepancies and fund requestMonth over month variance analysis for any over/under payment or no payment received and researching the root cause of such anomaly and reaching out to the concerned POC for the paymentUpdate and send the funding report with the necessary actionsCreate or update procedure manuals, ensuring that process are documented accurately, and documentation is kept currentReview the outstanding transactions and follow up with the client and track progress
 Qualification Any Graduation