Insurance-GhostDraft CCM-Senior

Roles & Responsibilities:

• Ghost Draft Platform Expertise
• Hands-on experience in using and configuring the GhostDraft platform
• Proficient in creating, editing, and managing templates, forms, and document types
• Ensure alignment with business and regulatory requirements in all document outputs
• Document Development
• Strong skills in designing and developing complex documents using GhostDraft
• Maintain and update existing templates to meet evolving business needs
• Collaborate with business analysts and stakeholders to capture content requirements
• Understanding of system development, document generation logic, and database integration
• Ability to work with structured data sources and configure document automation processes
• Collaborate with technical teams to ensure seamless document integration with other systems
• Excellent written and verbal communication skills for effective interaction with clients and internal teams
• Ability to explain technical solutions clearly to non-technical stakeholders
• Problem Solving & Support
• Identify and resolve document generation issues, formatting challenges, and automation bottlenecks
• Provide ongoing support and enhancements for the document management processes
• Problem Solving Ability to identify and resolve issues related to document management and communication.
• Experience with other document automation tools, Knowledge of insurance or financial services industry.
  

What we're looking for:

• Proficiency in using the Ghostdraft tool effectively for document automation and optimization.
• Understanding of document automation processes and the ability to optimize workflows.
• Ability to troubleshoot and resolve issues efficiently in automation processes and tools.
• Clarity and effectiveness in communication, both written and verbal, especially for client interactions.
• Experience with other document automation tools and knowledge of industry domains like insurance or financial services.
• Overall professional experience, including direct experience with Ghostdraft and document automation.
  

Primary Skills:

• GhostDraft Studio.
• Java Scripting.
• Studio certification good to have.
• Insurance Domain Knowledge.
  

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