Installation Manager

Job Description

Role & responsibilities :- Responsible for on time and hassle free site executions and ensure customer service standards are met with respect to Installation and post sales service. 2. Responsible for cost control on IHB installation and service related activities. 3.Daily review of all installation and service related activities and ensure the TAT's are met. 4. Ensure the SOP's are followed in all the activities of the installation and service. 5. Ensure the achievement of defined productivity levels and efficient utilization of resources. 6. Resolving operations related issues both in installation and service. 7. Escalation management: Managing escalations by providing suitable resolutions. Carryout root cause analysis to make corrective and preventive actions. 8. Analysis on the root cause of re-orders, reduce it by implementing corrective and preventive actions. 9. Ensure the effective adoption of CRM & digital tools in the work flow. 10.Coordinate between client, Architect and consultant. 11. Prepare Schedule at the start of the project and update it according to the Work in Progress. 12. Pre-plan and resource forecast for the given project. 13.Ensure completion of project as per project plans and client requirement. 14.Check daily operations of field work activities. Communications with engineering, technical, construction, and project controls groups