Inside Sales Specialist

Key Responsibilities

• Conduct outbound calls, emails, and follow-ups to prospective clients.
• Understand customer needs and offer suitable products/services.
• Generate, qualify, and nurture leads to convert them into sales opportunities.
• Maintain and update the CRM database with accurate client information and interactions.
• Collaborate with the marketing and field sales teams to develop lead-generation strategies.
• Meet or exceed monthly and quarterly sales targets.
• Provide product demonstrations via phone, video calls, or webinars.
• Handle incoming inquiries promptly and professionally.
• Build long-term relationships with existing and new customers to encourage repeat business.
  

Required Skills & Qualifications

• Bachelors degree in Business, Marketing, or related field (preferred).
• 1–3 years of experience in inside sales, tele-sales, or customer acquisition (B2B or B2C).
• Strong communication, negotiation, and persuasion skills.
• Familiarity with CRM tools (e.g., Salesforce, HubSpot, Zoho).
• Target-oriented with a proven track record of achieving sales goals.
• Ability to work independently and in a team environment.