Inside Sales Representative

Job Description

About the Role: As our ad campaigns are scaling rapidly, we're generating more leads than our current team can handle. We’re looking for a highly driven Lead Engagement & Conversion Specialist who will be responsible for actively engaging with incoming leads, qualifying them, nurturing conversations, and converting them into happy, paying clients. This role is critical to our growth engine, you will be the first point of contact for many of our prospective clients and play a key role in guiding them through our offerings and closing the deal. Key Responsibilities: Promptly engage with new leads generated via our ad campaigns. Understand client needs and pitch relevant services/solutions accordingly. Qualify leads based on their readiness to purchase, business size, and fit for our offerings. Build trust and rapport with leads through consultative conversations. Maintain detailed records of lead interactions. Follow up consistently with leads who are not yet ready to purchase. Work closely with the onboarding & operations teams to ensure smooth handover of converted clients. Share feedback with marketing on lead quality and campaign performance. Ideal Candidate Profile: 1-3 years of experience in sales, telecalling, inside sales, or lead generation roles. Strong communication skills in both English and Hindi (written + verbal). Comfortable with phone and WhatsApp conversations. Highly organized with strong follow-up discipline. Ability to handle objections and turn skeptical leads into interested clients. Positive, energetic attitude with a natural flair for sales and relationship building. Prior experience in logistics, SaaS, e-commerce, or courier industry will be a strong plus (but not mandatory). What We Offer: Opportunity to be part of a fast-growing startup. Attractive salary + performance-based incentives. Training and continuous support to excel in the role. A highly supportive, no-nonsense work culture. Bonus: Preference will be given to candidates who can engage with clients in multiple languages (English, Hindi, and any regional languages). Job Type: Full-time Pay: ₹15,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Paid time off Compensation Package: Commission pay Performance bonus Quarterly bonus Yearly bonus Schedule: Day shift Fixed shift Application Question(s): Last drawn salary? Experience: Inside sales: 1 year (Preferred) Direct sales: 1 year (Preferred) Field sales: 1 year (Preferred) B2B sales: 1 year (Preferred) Work Location: In person