Inside Sales Representative

Inside Sales

Company Name: Baynine Ventures (KinderSpring)

Job Location: Navi Mumbai (Base)

Reports To: Sales Manager / Inside Sales Lead

Experience: 1–4 years in inside sales or telesales, preferably in EdTech, Healthcare Tech, or D2C services

Skills: Strong verbal and written communication Persuasive with the ability to understand customer needs and recommend solutions Goal-oriented with the ability to meet daily/weekly targets Comfortable with CRM tools and structured follow-ups Willing to learn and adapt quickly in a fast-paced environment

Role Description: We are looking for a proactive and energetic Inside Sales Executive to drive customer acquisition and product sales for our growing nutraceutical and health-tech business. The ideal candidate will be focused on converting leads, building rapport with prospects, and meeting sales targets through phone and digital channels.

Key Responsibilities:

Lead Conversion & Sales Execution

• Contact and convert inbound and outbound leads into customers using consultative selling over phone, WhatsApp, and video calls

• Pitch relevant plans or products based on customer needs

• Achieve set targets on calls, meetings, and conversions

Customer Engagement

• Follow up regularly with leads and prospects to keep them engaged

• Address objections, answer product-related questions, and build trust

• Ensure smooth onboarding and handover to support teams after conversion

CRM & Reporting

• Maintain accurate lead and call records using CRM tools (e.g., LeadSquared, Zoho, Salesforce)

• Update lead status and ensure timely follow-ups

• Report daily activity and performance metrics to the team lead

Market Insight

• Share customer feedback and insights with internal teams to improve product offerings

• Stay updated with product knowledge, pricing, and industry trends

What We Offer:

• Competitive compensation and incentive structure

• Exposure to fast-growing sectors in health and wellness

• Learning-driven culture and professional development opportunities

• A supportive team and dynamic work environment

Job Type: Full-time

Work Location: In person