Inside Sales

The Inside Sales Professional is responsible for generating and qualifying leads, nurturing relationships with potential clients, and closing sales deals over the phone or through digital communication channels.

This role requires strong interpersonal skills, product knowledge, and the ability to meet or exceed sales targets.

Responsibilities :

• Lead Generation : Identify and research potential customers and leads. Use various lead generation methods, including cold calling, email marketing, social media, and inbound inquiries. Maintain a database of leads and update contact information regularly.
• Client Engagement : Initiate contact with leads to introduce products or services. Understand customer needs and challenges and offer tailored solutions. Build and maintain strong customer relationships through effective communication.
• Sales Pitch and Presentation : Develop and deliver compelling sales pitches and presentations. Clearly articulate the features and benefits of products or services. Address customer objections and concerns.
• Sales Negotiation : Negotiate pricing and contract terms with customers. Close sales deals and achieve or exceed sales quotas. Upsell and cross-sell additional products or services where applicable.
• Sales Administration : Prepare and maintain accurate sales records and reports. Update the CRM (Customer Relationship Management) system with lead and customer information. Process orders and contracts efficiently.
• Market Research : Stay updated on industry trends, competitor products, and market conditions. Provide feedback to the marketing and product development teams to improve offerings.
• Customer Follow-Up : Conduct post-sale follow-up to ensure customer satisfaction. Address any issues or concerns raised by customers. Seek referrals and opportunities for repeat business.