Inside Sales Manager

Job Description

Position Overview: As an Inside Sales Manager, you will play a crucial role in harnessing business opportunities through proactive conversations, relationship-building, and delivering effective sales strategies. Key Responsibilities: Lead Generation & Management: Identify and qualify potential leads from various channels. Oversee the CRM system for effective lead management and reporting. Sales Execution: Reach out to potential students, understanding their educational needs, and suggesting suitable courses. Achieve and exceed monthly and quarterly sales targets. Team Collaboration: Work closely with the marketing department to align sales strategies. Share insights and feedback from clients to the product team, aiding in course improvement and creation. Sales Training & Development: Assist in training new inside sales representatives, ensuring they are well-versed with upGrad's offerings. Continually enhance sales skills, product knowledge, and industry understanding to drive sales performance. Customer Relationship Management: Establish and maintain strong relationships with potential and existing customers. Ensure smooth transition of customers from the sales phase to the onboarding process. Desired Skills & Experience: Bachelor's degree in Business, Marketing, or related fields. 3+ years of experience in inside sales, preferably in the Edtech or E-learning industry. Strong interpersonal skills with an aptitude for building rapport with clients. Proficient in CRM software and other sales-enhancing technologies. Exceptional verbal and written communication skills. Ability to multitask and manage multiple leads simultaneously. Understanding of the Indian education landscape will be an advantage.