Inside Sales Executive

Position Overview

Responsible for generating new prospects by interacting with existing and potential customers, sparking interest in company offerings, and converting leads into qualified prospects for the Sales and Business Development team.

Key Responsibility Areas

1. Communicating with Customers

• Make outbound calls to potential customers.

• Follow up on leads and inquiries.

• Answer customer questions and provide additional information via email.

• Explain and demonstrate features of products and services.

2. Maintaining Database

• Create and update a database of current and potential customers.

• Maintain detailed MIS of all leads and accounts.

• Keep updated with product/service knowledge to confidently address customer queries.

3. Collaborating with Sales Team

• Qualify leads and schedule appointments for the Sales Business Development team.

Job Requirements / Desired Skill Set

• Bachelor’s Degree in Business Management (preferred specialization in Sales Marketing).

• Experience in outbound call centers or related sales roles is preferred.

• Proficient in Microsoft Office and CRM tools (e.g., Salesforce).

• Excellent verbal and written communication skills.

• Strong organizational and multitasking ability.

• Effective cold calling and phone handling skills.

• Excellent customer service orientation.

• Active listening and persuasive sales skills.

• Target-driven mindset.

Qualifications

Experience: Minimum 1-3 years

Qualification: Graduate