Inside Sales Executive

Job Title:

About the Role

Inside Sales Executive

Key Responsibilities

• Lead Generation & Qualification:

• Generate leads through cold calling, existing databases, social media outreach (LinkedIn, etc.), marketing campaigns, and references.
• Qualify and warm up leads before handing over to the Business Development (BD) team.
• Schedule and conduct initial product demos where required.

• Pre-Sales Support:

• Assist the BD team with initial documentation, client data collection, and proposal preparation.
• Track and follow up on older leads to reinitiate interest.

• Marketing Collaboration:

• Coordinate with the marketing team on email and WhatsApp campaigns.
• Maintain campaign lead databases and ensure timely outreach.
• Support execution of webinars, events, and partner engagement drives.

• CRM & Reporting:

• Maintain accurate lead data and activity logs in CRM tools.
• Share daily/weekly reports on lead status, conversion ratios, and next steps.

• Client Communication:

• Provide trial training or handle initial product queries.
• Offer consistent follow-ups and support for engaged leads.

Skills & Requirements

• 13 years of experience in Inside Sales, preferably in Healthcare SaaS or Hospital Software sales.
• Excellent verbal and written communication skills in English and Hindi.
• Confident with cold calling, email/WhatsApp outreach, and social media prospecting.
• Familiarity with CRM tools and lead tracking.
• Ability to understand software products and explain value propositions to clients.
• Strong coordination and follow-up skills.

Preferred Background

• Experience in selling cloud-based HMS/HIS or related software.
• Exposure to healthcare industry stakeholders like hospital admins, IT heads, and doctors is a plus.
• Prior experience conducting demos or pre-sales activities.