Inside Sales Executive

Job Role Summary: Inside Sales Executive will be responsible for coordinating with all internal departments to ensure smooth workflow of the order management.

CRM Activities

• Requirement capturing and evaluation with Sales & Product Team
• Preparation of Sales Quotation and Sales Order.
• Enquiry fulfilment as per the SLA set and report delays and variances.
• Quotation management tracking performance of quotes to Sales Order process.
• Coordinate with Product Managers for product pricing, specification, and availability to submit and negotiate quotes.
• Communicate order fulfilment status to customers.

Customer Coordination

• Credit approval process management for customers.
• Provide data to commercial team for customer master creation in CRM and ERP
• Alerting Sales Team on credit breaches and blocks of customers.
• Coordinating customer requirements on documents, reports, and SOA.
• Support operation head in AR status report

Administration

• Archiving and filing of relevant sales and AR records for future references.
• Update in CRM data related to RFQ, Quote, Customer Responses and Sales Order Confirmation.
• Understanding customer needs and identifying sales opportunities.
• Processing customers purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
• Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
• Maintaining long-lasting relationships with existing customers through exceptional service.
• Develop in-depth knowledge of product features and benefits.
• Follow up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Work Location: In person