Job Role Summary: Inside Sales Executive will be responsible for coordinating with all internal departments to ensure smooth workflow of the order management. CRM Activities Requirement capturing and evaluation with Sales & Product Team Preparation of Sales Quotation and Sales Order. Enquiry fulfilment as per the SLA set and report delays and variances. Quotation management tracking performance of quotes to Sales Order process. Coordinate with Product Managers for product pricing, specification, and availability to submit and negotiate quotes. Communicate order fulfilment status to customers. Customer Coordination Credit approval process management for customers. Provide data to commercial team for customer master creation in CRM and ERP Alerting Sales Team on credit breaches and blocks of customers. Coordinating customer requirements on documents, reports, and SOA. Support operation head in AR status report Administration Archiving and filing of relevant sales and AR records for future references. Update in CRM data related to RFQ, Quote, Customer Responses and Sales Order Confirmation. Understanding customer needs and identifying sales opportunities. Processing customers purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products. Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process. Maintaining long-lasting relationships with existing customers through exceptional service. Develop in-depth knowledge of product features and benefits. Follow up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Work Location: In person
Job Role Summary: Inside Sales Executive will be responsible for coordinating with all internal departments to ensure smooth workflow of the order management. CRM Activities Requirement capturing and evaluation with Sales & Product Team Preparation of Sales Quotation and Sales Order. Enquiry fulfilment as per the SLA set and report delays and variances. Quotation management tracking performance of quotes to Sales Order process. Coordinate with Product Managers for product pricing, specification, and availability to submit and negotiate quotes. Communicate order fulfilment status to customers. Customer Coordination Credit approval process management for customers. Provide data to commercial team for customer master creation in CRM and ERP Alerting Sales Team on credit breaches and blocks of customers. Coordinating customer requirements on documents, reports, and SOA. Support operation head in AR status report Administration Archiving and filing of relevant sales and AR records for future references. Update in CRM data related to RFQ, Quote, Customer Responses and Sales Order Confirmation. Understanding customer needs and identifying sales opportunities. Processing customers purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products. Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process. Maintaining long-lasting relationships with existing customers through exceptional service. Develop in-depth knowledge of product features and benefits. Follow up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Work Location: In person
Job Summary The Technical Delivery Manager will be a single point of contact for Customer Projects and Service Delivery teams. A successful candidate will work with Sales & Service Delivery Leads to define the project requirements, schedules, and tracking activities to manage Project execution. As a Project Manager, you will lead a cross-functional team of tech leads to come up with Project plan, execution as well as Project estimates. How youll make your mark Coordinate project definition activity with Service Delivery Managers, functional managers, and Project executives. Lead all Project phases including design, implementation, testing, and documentation. Identify project risks and come up with a mitigation plan. Lead project review meetings, and track/report progress. Ensure process adherence and conduct periodic audits. Leads internal & external customer projects to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing. Having client facing calls for escalations and/or scoping. Gathering and analyzing customer requirements as well as translating underlying business needs to solution architecture. Work closely with all areas of the unit to share knowledge, best practices and facilitate standardization across Sales Support Operations. Requirements : Ability to create presentations, articulate and present to customers and internal stakeholders Demonstrated expertise in consulting and supporting enterprise-scale technical solutions meeting complex business requirements. Ability to transform abstract business needs into discrete actionable tasks. Ability to deliver training through classroom or web-based. High-ownership, methodical and thorough approach to problem-solving. Leadership and autonomy to your immediate team and organization. The ability to create and present, processes, flow charts, presentations and other relevant documents. Excellent communication skills including written and spoken English. Customer facing skills Conflict handling Very sound technical knowledge Customer centric and customer focused Experience handling customers in this region Accountability and take full ownership for their role even if this means to stretch during weekends Flexible and available to work in weekends based on Customer requirements. Confident and comfortable to pick the phone and call the customer to de-escalate issues. Go getter attitude Understand cross cultural differences and handles customers sensitively. Good to have: A minimum of 7-8 years of experience managing projects. Ability to work with multi-site cross-functional teams in different time zones. Ability to influence cross-functional teams without specific authority. Expertise in modern project management tools like ASANA Experience with Microsoft Visio, PowerPoint, Excel Experience on server management - Windows, Linux, multiple Hypervisors. Sound Knowledge of Private & Hybrid Cloud building blocks and cost components Experience on HPC, InfiniBand, Storage, Virtualization Certifications like CCNA, MCSE will be an added advantage Additional Skills: Accountability, Action Planning, Active Learning, Active Listening, Analytical Thinking, Bias, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Dealing with Ambiguity, Design, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity, Market Analysis, Policy and procedures.