Inside Sales Coordinator

Job Description

An Inside Sales Coordinator is responsible for handling internal sales operations, maintaining customer relationships via phone or email, processing orders, generating leads, and supporting the field sales team to ensure smooth order-to-delivery operations. Key Responsibilities: Handle customer inquiries, quotations, and follow-ups via phone, email, or CRM software. Coordinate with the field sales team to manage client accounts and support order processing. Generate leads and convert them into opportunities for the sales team. Maintain and update sales records, reports, and databases (CRM). Track orders, ensure timely deliveries, and communicate shipment statuses to clients. Prepare and send proposals, invoices, or sales contracts. Resolve customer complaints or issues promptly. Coordinate with the logistics, finance, and warehouse teams for smooth execution. Skills Required: Strong communication and interpersonal skills. Attention to detail and organizational skills. Ability to multitask and prioritize tasks effectively. Proficiant with MS Office (Excel, Word, Outlook). Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field. 1–3 years of experience in inside sales or sales coordination preferred. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per day Compensation Package: Commission pay Schedule: Day shift Experience: Inside sales: 1 year (Required) Advanced Excel: 1 year (Required) Location: Virar, Mumbai, Maharashtra (Required) Willingness to travel: 25% (Preferred) Work Location: In person