Inside Sales Coordinator

0 years

1 - 3 Lacs

Posted:2 days ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Job highlights

  • Experience in inside sales and sales database management
  • Prepare quotes, manage orders, and follow up with customers

Job description

  • Handling daily customer calls
  • Hands on experience on Busy Sofware
  • Handle order management tasks including order entry, modifications, cancellations, and follow-ups.
  • Manage and resolve customer queries related to order status, and delivery timelines.
  • Collaborate with internal teams (Logistics, Sales, Finance) to ensure smooth order fulfilment and issue resolution.
  • Monitor and respond to customer communications via email.
  • Customer query handling related to TAT or amendments to orders
  • Maintain detailed records of customer interactions
  • Ensure high levels of customer satisfaction through prompt and professional service.
  • Disputes / Issue resolution
  • MIS reporting
  • Data analysis and creating designated reports and presentations
  • Ensure that internal policies, procedures, and compliance regulations are being followed
  • Customer/Client Interactions

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

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