Job
Description
Join us as an Infrastructure Analyst Hone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and people You ll be supporting the platforms operational stability and technology performance, including maintaining any system s utilities and tools provided by the platform This is an opportunity to learn a variety of new skills in a constantly evolving environment, working closely with feature teams to continuously enhance your development Were offering this role at associate level What youll do As an Infrastructure Analyst, you ll be providing input to and supporting the team s activities to make sure that the platform integrity is maintained in line with technical roadmaps, while supporting change demands from domains or centres of excellence. You ll be supporting the delivery of a robust production management service for relevant infrastructure platforms. In addition, you ll be contributing to the delivery of customer outcomes, innovation and early learning by contributing to test products and services to identify early on if they are viable and deliver the desired outcomes. Your role will involve: Contributing to the platform risk culture, making sure that risks are discussed and understood at every step, and effectively collaborating to mitigate risk Contributing to the planning and execution of work within the platform and the timely servicing of feature development requests from cross platform initiatives, and supporting the delivery of regulatory reporting Participating and seeking out opportunities to simplify the platform infrastructure, architecture, services and customer solutions, guarding against introducing new complexity Building relationships with platform, domain and relevant cross-domain stakeholders Making sure that controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance to all our policies and regulatory obligations The skills youll need To succeed in this role, you ll need to be a very capable communicator with the ability to communicate complex technical concepts clearly to colleagues, including management level. You ll need a solid background working in an Agile or DevOps environment with continuous delivery and continuous integration. We ll also look to you to demonstrate: Technical knowledge and expertise of at least 4 years in interpreting error logs, monitor system performance data, and assess user information to ensure server reliability Strong Knowledge and troubleshooting skills in Windows server Administration - 2016 , 2019 and 2022,Active Directory Installation and troubleshooting skills in McAfee Antivirus, / EPO / ENS , Knowledge in ESX technology and its basic troubleshooting skills, Knowledge of monitoring tools like Tivoli ,SCCM, Puppet Creative and technical problem-solving techniques while installing, configuring, and maintaining Windows systems and servers, RAID configurations, Windows Server Cluster and NLB configuration s and its troubleshooting Expertise in troubleshooting server crash issues and analysis of Memory Dumps required for RCA, Knowledge in Storage disk, SAN, types of disk , connectivity ,replication mechanism ,Experience on Resource upgradation - Local and SAN Storage (Physical or Virtual)
