Infra Tech Support Practitioner

Job Description

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Oracle Fusion Middleware Administration Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : Proactive Bench Summary: As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on configured services running on various platforms within defined operating models and processes, including hardware/software support and technology implementation at the operating system-level. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Ensure timely resolution of technical issues. - Collaborate with cross-functional teams to address system and software problems. - Document troubleshooting steps and solutions for future reference. - Provide training and guidance to junior team members. - Stay updated on the latest technologies and industry trends. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Fusion Middleware Administration. - Strong understanding of system administration and maintenance. - Experience in troubleshooting and resolving technical issues. - Knowledge of server and network configurations. - Hands-on experience in software installation and configuration. Additional Information: - The candidate should have a minimum of 2 years of experience in Oracle Fusion Middleware Administration. - This position is based at our Indore office. - A Proactive Bench education is required. Show more Show less