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Infra Tech Support Practitioner

Infra Tech Support Practitioner

Accenture in India

3 years

0 Lacs

Gurugram Haryana India

Posted:5 hours ago| Platform:

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Skills Required

support maintenance development software model technology server network kubernetes devops resolve orchestration management networking

Work Mode

Remote

Job Type

Full Time

Job Description

Project Role :

Infra Tech Support Practitioner

Project Role Description :

Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills :

Kubernetes

Good to have skills :

DevOps

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time educationSummary: As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing solutions for configured services across multiple platforms, and ensuring the smooth operation of hardware and software systems. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve issues effectively, while adhering to established operating models and processes. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the implementation of technology at the operating system level across all server and network areas. - Provide hardware and software support for various software solutions, vendors, and brands. Professional & Technical Skills: - Must To Have Skills: Proficiency in Kubernetes. - Good To Have Skills: Experience with DevOps. - Strong understanding of container orchestration and management. - Experience with cloud platforms and services. - Familiarity with networking concepts and protocols. Additional Information: - The candidate should have minimum 3 years of experience in Kubernetes. - This position is based at our Gurugram office. - A 15 years full time education is required.15 years full time education

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Infra Tech Support Practitioner