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Infra PM

Infra PM

Virtusa

0 years

0 Lacs

chennai tamil nadu india

Posted:4 weeks ago| Platform:

Apply

Skills Required

support management itil tanium ansible sharepoint excel reporting powerbi communication chat

Work Mode

Remote

Job Type

Full Time

Job Description

Experience on infra support involving windows servers, datacenter, VMs.Knowledge on windows active directory, identity & access management. User access management on windows servers.Strong Knowledge on ITIL process, hands on tools like ServiceNow.Automation tools like Tanium, MFOO, SCCM, Ansible (optional)MS SharePoint, able to navigate and maintain documentation.Handle Incidents, p1 major INC calls, troubleshoot issues on access and servers.Good hands on MS office tools, Excel (Mandatory).Data handling and reporting, PowerBI (optional)Good Communication (calls, email, chat support) MandatoryWilling to work in US shift timings, night shifts and rotational shift (24/7 support), weekend on-call supportHandle escalations and able to work under pressure.No WFH option. Need to work from DLF ODC.Windows AD, ITIL, Serice nowIdentity & access management. User access management on windows serversAutomation tools like Tanium, MFOO, SCCM, Ansible (optional

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