Industrial Automation Engineer

As an Industrial Automation Engineer at our company, you will play a crucial role in providing technical support and application engineering services for our AI-based automation solutions in the textile industry. Your primary responsibility will be to ensure the smooth operation of our solutions post-deployment and maintain a high level of customer satisfaction. Your key responsibilities will include visiting customer sites across India to diagnose and resolve on-site issues, calibrate systems, and troubleshoot hardware, software, or networking problems in automation systems. You will collaborate with internal teams to escalate and resolve complex issues, train customer teams on system maintenance and operations, and document solutions for future reference. To excel in this role, you must have a Bachelor's degree or diploma in Engineering (Electronics, Electrical, Instrumentation, Mechatronics, or related fields) with at least 3 years of experience in technical support, application engineering, or field service roles. Strong troubleshooting skills, hands-on experience with automation systems or industrial machinery, and a basic understanding of networking, sensors, cameras, and PLCs are essential. Excellent communication, interpersonal skills, and the ability to work independently under pressure are also crucial for success in this position. If you are someone who is willing to travel frequently (up to 60-70% of the time), work in a day shift, and manage your time effectively, then this full-time, permanent role as an Industrial Automation Engineer could be the perfect fit for you.,