India Payroll Manager

Role Overview: As a Human Resources Team Lead at our company in Bengaluru, you will be responsible for managing the performance and outputs of team members, attending and clarifying queries from the HR mailbox, and closing HR tickets within the stipulated timeline. Your role will require a strong customer-focus, results orientation, and attention to detail. You will utilize relevant reporting tools to maximize process efficiency, ensure data accuracy, and develop strategies for improvement. Key Responsibilities: - Apply process knowledge to eliminate manual processes and reduce overall processing time - Produce analytics to enhance overall efficiency - Partner with client HR Operations teams and internal customers to ensure effective processes and issue resolution - Complete quality checks to establish accuracy standards - Review performance and foster a culture of continuous improvement and exceptional customer service - Ensure appropriate workload allocation and knowledge sharing - Solicit feedback from customers and address any compliments, concerns, or complaints Qualifications Required: - Bachelors/Masters degree in Human Resources or a relevant field - Thorough and updated knowledge of local labor laws and statutory requirements in India - Strong verbal and written communication skills - Proficiency in Microsoft Excel, PowerPoint, and Word - Excellent analytical, organization, and planning skills - Ability to prioritize, organize, and coordinate multiple projects for timely completion - Experience in project management and creating reporting metrics - Strong interpersonal skills (Note: No additional details about the company were provided in the job description),