Receive and action client s claim instructions in a timely manner and communicate information as necessary to obtain prompt agreement
Process claims within established times, monitoring and pursuing the timeliness of ceding companies reports and remittances, if assigned
Produce accurate client/reinsurer documentation associated with the respective processes within specified turnaround times
Must develop strong understanding of Aon s proprietary system (GRIDS) and process claims within the suite of applications
Communicate with Client Service advocates, colleagues, and other operating units to resolve issues, answer questions, and aid
Review files regularly and maintain accurate and updated records of all correspondence and reports
Research and reconcile claim information using various systems and resources
Responsible for the creation and maintenance of claims files for ceding companies
Collaborate with senior team members or stakeholders to identify and offer solutions to problems and disputes
Help foster and maintain a productive working relationship between ceding company and its reinsurers
Communicate as required on assigned portfolios of claims to markets, third parties and service providers, in conjunction with a Client Service advocate as appropriate
Interface with global Aon teams
Manage and promptly resolve client, reinsurer, bureau market queries and other internal issues, seeking assistance when needed and escalating if required
Understand a client s reports, calculations and their requirements
Perform Second Pair of Eyes (SPOE) checks wherever required and serve as an approved authorizer as appropriate
Participate and support managers in team meetings and activities to share opinions, ideas, knowledge, and solutions
Maintain effective working relationships across Aon Client Services and participate in initiatives or contribute where required to deliver outcomes

More Jobs at CoverWallet

Manager/Sr. Manager UK Retirement-Actuarial

Gurugram

8.0 - 13.0 yrs

INR 25 - 30 Lacs

Manager Compliance

Gurugram

7.0 - 9.0 yrs

INR 9 - 12 Lacs

IND Analyst I - Business Service Support

Bengaluru

1.0 - 4.0 yrs

INR 2 - 5 Lacs

Real Time Analyst

Gurugram

2.0 - 4.0 yrs

INR 5 - 8 Lacs

Full stack Developer

Bengaluru

8.0 - 13.0 yrs

INR 2 - 30 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.