IND Analyst II GSMS

CoverWallet

1 - 2 years

3 - 6 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

content management interpersonal skills cms agile workflow oracle sales archiving professional services adobe ms office

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title : IND Analyst II GSMS-Content Management Manage the sales content knowledge sharing workflow to ensure that content is centralized and shared in a brand compliant format enabling colleagues to bring the best of Aon to their clients
Keep content up to date, relevant and complete, liaising with stakeholders around the business and archiving old content
Help develop the system and content governance approach Previous content management experience or knowledge sharing platform desirable Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed
What the day will look like The content/knowledge manager is responsible for overseeing all knowledge-related activities, including the management, capturing, sharing and accessibility of content/knowledge assets
He/she is required to work alongside stakeholders, internal and external, to promote and optimize the usage of the organization s knowledge assets
As a Knowledge Manager, you will help define the content/knowledge management strategy
The role will focus on developing, auditing, and maintaining high quality content for client facing colleagues
Encouraging a culture of knowledge-sharing and collaborative workflow among departments and project teams Ensuring that employees are sure of the content/knowledge management processes, including the purpose of doing so, through accurately and helpful documentation of processes
Making sure that the right Content/knowledge goes to the right people, and that this information is promptly applied to business activities Helping capture new Content/knowledge with the usage of Oracle Content management (OCM) and Oracle Sales Accelerator Monitor progress and learning processes by keeping track of engagement, project outcomes and other metrics Providing relevant coaching, training and support to champion a knowledge management culture
Skills and experience that will lead to success Minimum of 1-2 years experience is desirable
Good organizational skills Self-motivated with confidence to work largely unassisted once trained
Experience of content management and/or knowledge sharing platform preferred Knowledge of financial or professional services preferred Clear communication and presentation skills
Good interpersonal skills Strong problem-solving skills with ability to provide insight and recommendations Strong adherence to timelines Good listening skills Pro-actively support other teams, and colleagues, explore synergies and share knowledge Must possess can-do attitude
Proficiency in the use of Microsoft Office Suite Knowledge of Oracle suite of products desirable Knowledge of Oracle content management (or other best in class CMS, such as Adobe DAM) highly desired How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce

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