Incident Management L2 Engineer

2 - 5 years

1 - 4 Lacs

Posted:2 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

 
  • Manage and resolve technical incidents
  • Ready to work 24X7
  • Troubleshoot complex issues related to trading platforms/ financial systems
  • Collaborate with development, operations, and technical teams (infrastructure, network, database) to resolve incidents
  • Coordinate with technical teams to identify root causes and implement fixes
  • Ensure timely resolution and meet SLAs
  • Provide updates to stakeholders on incident status and resolution
Required Skills:
  • Trading platforms and financial systems experience
  • Operating systems (Windows, Linux)
  • Hands on Monitoring tools and incident management tools
  • Excellent analytical and problem-solving skills
  • Strong communication and coordination skills
Preferred Skills:
AppDynamics experience (added advantage)
Experience and Qualifications:
    • Any Graduate
    • years of experience in incident management
    • ITIL Foundation certification desirable

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