Inbound Chat Sales Agent – Telecom – Gurugram

Fusion CX

1 - 5 years

3 - 6 Lacs

gurugram

Posted:-1 days ago| Platform:

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Skills Required

customer serviceinbound sales written communication typing sales crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and customer-focused Inbound Chat Sales Agent to join our team in Gurugram. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.

Roles and Responsibility

Handle inbound chat sales calls from customers, providing timely and effective solutions.
Utilize strong knowledge of telecom products and services to meet customer needs.
Develop and maintain a thorough understanding of company offerings.
Collaborate with internal teams to resolve complex customer issues.
Achieve sales targets and contribute to business growth.
Provide exceptional customer service, ensuring high satisfaction rates.

Job Requirements

Proven experience in sales or customer service, preferably in the telecom industry.
Excellent communication and interpersonal skills.
Ability to work effectively in a team environment.
Strong problem-solving and analytical skills.
Adaptability to changing situations and priorities.
Proficiency in using computer systems and software applications.

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