Job
Description
Not Applicable Specialism SAP Management Level Director & Summary . & Summary Roles Define and lead the roadmap for Microsoftbased IT infrastructure and cloud operations. Align Microsoft platform capabilities (Azure, M365, Defender, etc.) with organizational goals and digital transformation initiatives. Partner with enterprise architects, security leaders, and business stakeholders to guide Microsoft technology decisions. Client Engagement Operational Oversight Lead daily operations for Azure infrastructure, Microsoft 365 administration, identity management (AAD), and collaboration tools (Teams, SharePoint). Ensure performance, availability, scalability, and security of all Microsoft services. Own SLAs, operational metrics, incident resolution, and service improvements related to Microsoft platforms. Governance & Compliance Ensure compliance with internal IT governance, security policies, and regulatory requirements (GDPR, ISO, HIPAA, etc.). Oversee licensing optimization and Microsoft enterprise agreements. Implement monitoring, backup, and DR solutions in line with Microsoft best practices. Team & Vendor Management Manage a global team of Microsoft engineers, cloud specialists, and support personnel. Oversee relationships with Microsoft and related vendors, including escalations and enterprise support agreements. Foster professional development and technical upskilling within the team. Mandatory Skill Sets MS Ops Prefered Skill Sets MS Ops Years of experience required 15 + Years Education qualification BE/B.Tech/MCA /MBA Education Degrees/Field of Study required Master of Business Administration, Bachelor of Technology, Bachelor of Engineering Degrees/Field of Study preferred Required Skills Program Operations Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Coaching and Feedback, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Innovation, Intellectual Curiosity, Learning Agility {+ 28 more} Travel Requirements Government Clearance Required?
