Job
Description
A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Applications Programming Practice Support team helps translate PwC s business requirements through efficient and effective Information Technology software applications. We design, develop, test, and implement sophisticated software applications in support of the firms needs and requirements. Work with Finance business process owners and relevant Finance stakeholders to translate business requirements to technology solutions, explain the business requirement to other team members in the project Ensure defining and meeting Service Level Agreements with relevant stakeholders Partner with Operations, Network, Security and Infrastructure teams to ensure adherence to PwC Standards Partner with relevant Finance Process Owners to prioritize and implement enhancements requests Collect requirements for supporting apps and provide Production support during monthend closing Ability to work independently and manage multiple task assignments. Analyze and design short and longterm solutions Strong written and verbal communication skills including the ability to provide detailed documentation of a technology incident Mandatory skill sets Technical support and development in Oracle SaaS & PaaS (Oracle ERP Cloud, Oracle Financials Cloud, or Oracle Projects) Handson experience in Fusion integration technologies and support integrations in OIC, SOA CS and Onpremises SOA. Good knowledge of Oracle PaaS technologies like ICS, PCS, VBCS & DBCS, SQL / PL SQL Experience with administering and tuning Oracle WebLogic Server. Handson experience in Fusion Reporting technologies like BI Publisher, OTBI & FRS. Project documentation including technical design documents, testing scripts. Working in Managed service support projects with ability to troubleshoot and resolve customer issues. Independently handle support queries and resolve production support issues. Troubleshooting and enhancement of existing custom components. Having Certification on any Oracle Technology is an added advantage. Min 4 years experience in Oracle Cloud Technologies with awareness of reports and integrations. Preferred skill sets Oracle ERP experience in Fusion Financials and Project modules such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Asset, Cash Management, Project Billing and Costing 4+ years of relevant experience and should have minimum 23 years of experience on endtoend Oracle Cloud implementation projects and supporting Oracle Cloud modules Having strong expe rience in Support Life Cycle, SLA management and working with Oracle Product and Cloud Infra support group Demonstrated experience in gathering and documenting business requirements, leading fitgap analysis, conference room pilots (CRPs) functional configuration, testing, client user training. Understanding of Subledger Accounting (SLA), Financial Accounting Hub (FAH). Should have exceptional diagnostic and troubleshooting ability and skilled in using industry standard tools and techniques Should have extensive experience monitoring, tuning and/or changing complex applications to optimize the product to perform to customer expectations
