In-Patient Operations coordinator

Role & responsibilities

The Inpatient Coordinator at Bangalore Gastro Centre Hospitals is responsible for overseeing all patient admissions, care coordination, and discharge processes within the inpatient unit. This role involves working closely with patients, families, and healthcare teams to ensure high-quality, efficient care delivery and positive patient outcomes.

*Key Responsibilities:*

- Coordinate patient admissions and discharges, ensuring all necessary documentation and authorizations are completed, as per NABH standards

- Serve as a liaison between patients, families, and the healthcare team, addressing concerns and facilitating communication.

- Monitor patient progress and collaborate with multidisciplinary teams to develop and implement care plans.

- Collect and analyze patient data to ensure compliance with regulatory requirements and improve care processes.

- Assist in the development and implementation of policies and procedures related to inpatient care.

- Provide education and support to patients and families regarding treatment plans and discharge instructions.

- Participate in quality assurance and performance improvement initiatives to enhance patient care.

- Maintain accurate records and documentation in accordance with hospital policies and regulatory standards.

*Qualifications:*

- Bachelors degree in nursing, healthcare administration, Pharmacy or a related field (preferred).

- Current nursing license (if applicable) and/or certification in care coordination.

- Previous experience in a healthcare setting, particularly in patient care coordination or case management.

- Strong communication and interpersonal skills.

- Ability to work collaboratively in a fast-paced environment.

- Proficient in using electronic health record (EHR) systems and other healthcare software.

*Skills:*

- Excellent organizational and multitasking abilities.

- Strong problem-solving skills and attention to detail.

- Empathy and compassion in patient interactions.

- Knowledge of healthcare regulations and compliance standards.

*Work Environment:*

- The position involves working in a hospital setting, requiring interaction with patients, families, and healthcare professionals. Shift system is in place to ensure 24hour cover all days.