In House Trainer

0 years

3 - 4 Lacs

Posted:3 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The In-House Trainer is responsible for designing, delivering, and evaluating training programs for sales, service, and technical staff within the dealership. The role ensures the team is updated on product knowledge, soft skills, customer handling, and OEM (e.g., Ashok Leyland, Tata Motors) guidelines.

Training Planning & Delivery

  • Conduct induction and ongoing training for new and existing employees
  • Deliver product training for CVs/LCVs (specifications, features, USPs)
  • Train service teams on technical standards and safety practices
  • Conduct soft skills and customer handling workshops

Curriculum & Assessment

  • Design training modules as per OEM and dealership requirements
  • Develop assessments and feedback forms for training effectiveness
  • Maintain training records, attendance, and employee performance tracking

Coordination & Reporting

  • Coordinate with OEMs for training updates, certifications, and audits
  • Submit monthly training MIS reports to management
  • Schedule and manage refresher courses across departments

Team Development

  • Mentor junior staff for on-ground improvements
  • Identify skill gaps and recommend development plans
  • Support HR in performance appraisal inputs related to training

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Supplemental Pay:

  • Overtime pay

Work Location: In person

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