Job
Description
As an individual in Quality Assurance, Monitoring & Testing, you are responsible for assessing outcomes from activities and processes against applicable requirements to enhance risk management quality. This includes conducting quality testing for business function quality control and transformation lead quality control post the completion of an activity/process. You will be involved in the development and execution of Monitoring and Testing for controls, which includes control design assessment, operational effectiveness design for monitoring & testing tools, and executing monitoring/testing tools to evaluate the effectiveness of key controls addressing defined risks. Your responsibilities will include supporting the assessment of activities and processes based on required Policies, Standards, and Procedures to strengthen risk management quality. You will conduct routine testing of internal activities and processes to ensure adherence to quality standards and identify areas of risk or non-compliance. Additionally, you will assist in reviewing stakeholder/client feedback, responding to quality assurance complaints/issues promptly, and supporting quality testing for business function quality control and transformation lead quality control post activity/process completion. Furthermore, you will be required to develop and execute Monitoring and Testing for controls, contribute to reporting on quality control outcomes, stay updated on the latest quality assurance testing tools/strategies, understand the Citi Risk & control framework, and assist teams in monitoring controls as per Risk Management policy. You will also participate in Control & Monitoring Design Assessment meetings, identify monitoring breaks, and suggest enhancements. Qualifications: - Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry. - Ability to identify, measure, and manage key risks and controls. - Strong knowledge in the development and execution of controls. - Proven experience in control-related functions in the financial industry. - Understanding of compliance laws, rules, regulations, and best practices. - Understanding of Citi's Policies, Standards, and Procedures. - Strong analytical skills to evaluate complex risk and control activities/processes. - Strong verbal and written communication skills with the ability to engage at the senior management level. - Strong problem-solving and decision-making skills. - Ability to manage multiple tasks and priorities. - Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word. Education: - Bachelor's/University degree, Master's degree preferred If you are a person with a disability and require a reasonable accommodation to use search tools or apply for a career opportunity, please review Accessibility at Citi. You can also view Citis EEO Policy Statement and the Know Your Rights poster. Skills: - Analytical Thinking - Assurance Strategy - Communication - Constructive Debate - Controls Assessment - Controls Lifecycle - Policy and Procedure - Risk Remediation - Stakeholder Management For any complementary skills, please refer to the above information or contact the recruiter.,
