Improvement & Performance Manager

Job Description

Noida,Uttar Pradesh,India Job ID 766500 Join our Team About this opportunity: Are you passionate about identifying and implementing transformational improvements that yield exceptional customer, operational, or financial results? Do you thrive in driving operational performance management and setting ambitious targets? Ericsson invites you to step into the role of Improvement and Performance Manager (SD). In this pivotal position, you will support and facilitate business transformations and culture changes, delivering impactful results derived from refined analytical insights. What you will do: Analyze processes, operations, and organizational structures proactively, recommending potential enhancements. Define the business case and Objectives and Key Results (OKR) for transformation initiatives. Identify and manage risks associated with transformation initiatives. Drive transformation initiatives from inception to adoption, securing the achievement of OKRs and fulfilment of the established business case. Manage a portfolio of transformations, ensuring synergy across various flows and units. Strengthen the analytical backbone of our transformation endeavors, contributing your expertise to business flows, units, and functions. The skills you bring: Min 6 years into Core Telecom with Managed servuce delivery exp. Power Bi, Tableau, SQL, Nokia Nodes and Ericsson Nodes knowledge is must. Project Management Process in Telecom Process Improvement. Performance Analytics. Change Communication. Program management. Analytical Skills. Influencing and mobilizing. Change and Improvement Management. Objective Setting. Business Case. Business Transformation. Performance Improvement. EBP (Ericsson Business Process and Finance Processes).