Implementation Engineer 2

Summary of the Role

Join our Fare Implementation team and lead the deployment of airline pricing and shopping solutions across multiple channels. You’ll act as the primary point of contact for airline customers, ensuring successful implementation of products like Amadeus Ticket Changer, Flex Pricer, and Branded Fares.

In This Role You’ll

• Manage end-to-end implementation projects, including planning, configuration, testing, and delivery.

• Analyze customer requirements and configure fare-related products across test and production environments.

• Provide functional expertise and support during implementation, including troubleshooting and migration activities.

• Collaborate with internal teams and airline customers to ensure smooth project execution and customer satisfaction.

• Document learnings and contribute to process improvements and knowledge sharing.

About the Ideal Candidate

• 5–8 years of experience in airline fares and pricing implementation or related roles.

• Strong understanding of ATPCO categories (Cat31/Cat33), Fare Families, and ticketing fees.

• Knowledge of airline IT systems such as Altea Reservation/Ticketing and RMS/Dynamic Pricing is an advantage.

• Proven ability to manage projects, communicate effectively with customers, and work in a multicultural environment.

• Engineering or Computer Science degree (or equivalent experience); IATA certification is a plus.

What we can offer you

• A critical mission and purpose - At Amadeus, you will power the future of travel with a critical mission and extraordinary purpose.

• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.

• A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.

• A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits.

• A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.

• A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.

• A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.

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