Immigration Case Worker Specialist

Key Responsibilities:

• Serve as the main liaison for corporate clients requiring immigration assistance and guidance.
• Understand clients specific immigration needs and develop tailored immigration strategies and plans.
• Manage the full spectrum of immigration activities including visa applications, work permits, and related filings.
• Prepare, review, and submit immigration forms, petitions, and supporting documentation with a focus on accuracy and compliance.
• Interpret and apply immigration regulations to ensure clients adherence and avoid legal complications.
• Advise clients on immigration processes, documentation requirements, timelines, and potential risks.
• Maintain organized and up-to-date case files and ensure secure document management for each client.
• Ensure commercial awareness by accurately recording billable time, supporting invoicing activities, and identifying scope changes.
• Communicate with clients, internal teams, and government authorities to facilitate smooth processing of immigration cases.
• Liaise with consulates, embassies, third-party providers, and immigration authorities to track case progress and resolve issues promptly.
• Handle unexpected immigration challenges with professionalism and problem-solving skills.
• Provide clients with regular updates on case progress and changes to immigration regulations.
• Utilize data and tools to identify trends, insights, and opportunities within the immigration domain.
• Address client queries and feedback efficiently to ensure a high standard of service delivery.
• Train and mentor new or junior team members in case management systems, immigration documentation, and compliance procedures.
• Stay informed on the latest immigration laws, rules, and policy updates affecting corporate mobility.
• Contribute to the implementation or enhancement of immigration-related technology and digital platforms.

Qualifications:

• Bachelor's degree in Law, Human Resources, International Relations, or a related field.
• Prior experience in immigration consulting, global mobility, or legal compliance preferred.
• Strong understanding of immigration laws, visa classifications, and compliance standards.

Skills & Experience:

• Excellent organizational and case management skills.
• Strong communication and client-handling abilities.
• Proficiency in documentation, compliance monitoring, and legal interpretation.
• Attention to detail and ability to handle multiple cases simultaneously.
• Commercial awareness and billing process understanding.
• Proficiency with immigration platforms or case management tools.