Immediate joiners needed For AR Caller (Freshers) @ Global Healthcare

Global Healthcare Billing Partners

0 - 1 years

1 - 2 Lacs

chennai

Posted:2 weeks ago| Platform:

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Skills Required

voice process ar calling fresher hiring bpo revenue cycle management denial handling healthcare bpo us healthcare accounts receivable denials medical billing us process healthcare denis denial management rcm ar billing international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

1. Roles and Responsibilities

Claim Follow-up:
Making outbound calls to insurance companies (payers) to check the status of pending or unpaid claims.
Denial & Rejection Resolution:
Investigating, appealing, and correcting errors on denied or rejected claims.
Discrepancy Resolution:
Addressing payment issues, billing inconsistencies, and disputes with payers and sometimes patients.
Information Management:
Reviewing Explanation of Benefits (EOBs), updating billing software, and maintaining detailed records of all communications.
Collaboration:
Working with internal billing teams, coders, and providers to fix underlying issues.
Patient Communication:
Handling patient inquiries about balances and billing.
Compliance & Reporting:
Staying updated on insurance regulations and providing reports on AR status.
Revenue Cycle Management:
Aims to speed up cash flow and minimize old accounts receivable (AR days).

2. Desired Candidate Profile

0-1 year of experience in AR calling or related field (freshers welcome).
Excellent voice processing skills for handling international voice process calls from the US market.
Ability to work on night shifts as per business requirements.

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