Human Resource Executive

As a Human Resource professional at TOUR ASSISTANCE INDIA, your role will involve various responsibilities to ensure the smooth functioning of HR operations in the tourism sector. **Key Responsibilities:** - **Recruitment and Selection:** - You will be responsible for recruiting candidates with the necessary competencies and skills for roles such as tour guides, travel agents, and customer-facing positions. - Your role will involve ensuring the right fit for each position within the tourism industry. - **Training and Development:** - Organizing training programs to enhance employee skills in areas such as customer service, cultural sensitivity, safety, and industry standards. - Ensuring that employees are well-equipped to handle emerging industry trends like sustainable tourism and digital platforms. - **Employee Engagement and Welfare:** - Monitoring employee satisfaction, addressing concerns, and promoting a positive work environment to enhance employee engagement. - Managing welfare programs including health, safety, and wellness initiatives tailored to the unique work conditions in travel and tourism. - **Performance Management and Retention:** - Implementing systems to evaluate employee performance and motivate them through recognition and rewards. - Developing strategies to retain skilled employees despite challenges like seasonal employment and high turnover rates. - **Compliance and Legal Responsibilities:** - Ensuring adherence to legal requirements, labor laws, and company policies. - Managing contracts and compliance to prevent legal disputes. - **Workforce Planning and Flexibility:** - Forecasting future workforce needs based on industry trends and business goals. - Managing staffing fluctuations by hiring temporary staff during peak periods and adapting to changing operational demands. - **Handling Challenges Specific to Tourism:** - Addressing unique stressors such as customer-facing pressures, irregular work hours, and cultural diversity. - Building a workforce capable of providing exceptional service to a diverse global customer base. **Qualifications Required:** - **Essential Skills:** - Strong interpersonal and communication skills for managing diverse teams and customer-oriented staff. - Expertise in recruitment, training, and development specific to tourism service standards and cultural awareness. - Problem-solving skills to address operational challenges like staffing fluctuations and compliance issues. - Ability to foster a positive work culture, maintain employee motivation, and handle conflict resolution effectively. - **Education and Experience:** - Bachelor's degree preferred. - 1 year of HR sourcing experience preferred. - **Language and Location:** - Proficiency in English and Hindi preferred. - Location preference for Varanasi, Uttar Pradesh. If you are looking to join a dynamic team in the tourism sector and possess the necessary skills and qualifications, please share your resume at hr@taindia.in or contact 91510 27264. This is a full-time, permanent position located in Varanasi. Benefits include cell phone reimbursement, health insurance, and Provident Fund. The ability to commute or relocate to Varanasi, Uttar Pradesh, is preferred. We look forward to welcoming a dedicated HR professional to our team at TOUR ASSISTANCE INDIA.,