HubSpot CRM Specialist

Role outline

We are seeking an experienced and passionate CRM Specialist to join our dynamic team in Hyderabad. This is a critical role responsible for owning, optimizing, and scaling our entire HubSpot instance. You will be our go-to expert for all things HubSpot, working across marketing, sales, and operations to ensure our platform is a powerful engine for growth, data integrity, and process efficiency. From architecting complex workflows to leveraging the latest AI features, you will give us a competitive edge.

Key responsibilities

• HubSpot Platform Ownership: Serve as the primary administrator for our HubSpot ecosystem (Marketing, Sales, Service, and Operations Hubs), ensuring data integrity, hygiene, and security.
• Marketing & Sales Automation: Design, build, and manage sophisticated automation workflows for lead nurturing, lead scoring, internal notifications, and seamless data synchronization.
• Sales Hub Optimization: Build and refine sales pipelines, forecasting models, and automated sequences. Develop workflows to streamline lead rotation, deal management, and sales team reporting.
• Reporting & Analytics: Create and maintain insightful dashboards and custom reports to track KPIs for marketing, sales, and leadership. Translate data into actionable recommendations to drive performance.
• System Integration & Innovation: Manage and troubleshoot integrations between HubSpot and other core business systems. Act as a subject matter expert on HubSpot's evolving features, proactively identifying and implementing solutions to improve processes.
• Enablement & Support: Provide training and support to our sales and marketing teams, creating documentation and ensuring they are effectively utilizing the platform to its full potential.
• Content & Campaign Utilization: Leverage HubSpot's CMS and campaign tools to effectively distribute content to customers and prospects, ensuring all marketing activities are tracked and optimized.

Personal attributes

• Our values drive our everyday behaviors and guide our decision-making, therefore having alignment with them is critical:
• Customer Obsessed: You put the customer at the forefront of everything you do.
• Collaborative: You seek input and remain open to innovative ideas to achieve the best outcomes.
• Curious: You have a natural desire to learn, seek answers, and explore new ways to deliver success.
• Creative: You find innovative ways to solve problems and achieve better results.

Skills, knowledge, and experience

• A minimum of 4 years of hands-on experience managing a multi-hub HubSpot platform in a B2B environment.
• Demonstrable expertise across HubSpot Marketing Hub, Sales Hub, and Operations Hub.
• A deep architectural understanding of the HubSpot CRM, including custom objects, data flows, and lifecycle management.
• Proven ability to build complex reports and dashboards that translate data into actionable business insights.
• Excellent communication skills and the ability to work collaboratively with stakeholders across different departments.
• Official HubSpot certifications (e.g., HubSpot Admin, RevOps, Sales Hub, Marketing Hub).
• Experience integrating HubSpot with third-party platforms (e.g., Teams, Slack, etc)
• Familiarity with a SaaS or technology-focused business model.
• Basic knowledge of HTML/CSS for customizing email templates and landing pages.

Note: This is office based role

How to apply?

To be considered for this role, you must complete 3 steps:

1. Apply to this job and upload your resume

2. Complete the Psychometric Test for this role

To complete this test, you must go to https://provasite.com/d530dd87c2

If you do not complete the assessments, then you will not be considered for the role.