HubSpot Administrator

Summary:

We are looking for a HubSpot Administrator who can own, optimise, and scale our HubSpot ecosystem across Sales, Marketing, and Service. This role requires strong analytical thinking, deep curiosity, and hands-on HubSpot expertise. The ideal candidate understands systems, data flows, and process improvement while navigating ambiguity with confidence.

Responsibilities:

• HubSpot System Administration
• Manage HubSpot across Sales, Marketing, and Service Hubs
• Create and maintain custom objects, custom properties, associations
• Build advanced workflows including multi-object logic, branching, if/then statements
• Create dashboards and custom reports
• Manage data imports, deduplication, bulk updates and data hygiene
• Support integrations through APIs or tools like Zapier, Make, native connectors
• Process Design & Optimization
• Design and re-engineer business processes
• Map current-state workflows and identify inefficiencies
• Develop process documentation and repeatable playbooks
• Apply change management principles
• Balance process rigor with operational flexibility
• Critical Thinking & Analysis
• Diagnose root causes instead of treating symptoms
• Identify patterns, anomalies, and insights from CRM data
• Question assumptions and validate hypotheses
• Prioritise competing demands using structured frameworks
• Cross-Functional Collaboration
• Translate business needs into technical requirements and vice versa
• Present recommendations and insights to leadership
• Support sales teams across different deal cycles and models
• Work with RevOps, Sales Ops, and Marketing Ops
• Learning & Continuous Improvement
• Stay updated with HubSpot releases and best practices
• Ask strategic questions and explore “why” behind requirements
• Proactively suggest improvements beyond assigned tasks
• Iterate quickly based on outcomes

Skills & Qualifications:

• Undergraduate degree in Engineering, Science, or equivalent discipline demonstrating analytical rigor
• Intellectual Foundation
• Strong intellectual curiosity
• Systems-thinking mindset
• Comfort with ambiguity and incomplete information
• Critical Thinking & Analytical Skills
• Strong analytical and problem-solving abilities
• Ability to diagnose root causes
• Data-driven decision-making
• Critical evaluation and hypothesis testing
• Prioritisation capabilities

Process Skills:

• Experience in process design or re-engineering
• 5+ years hands-on HubSpot admin experience
• Workflow mapping skills
• Documentation and playbook creation
• Change management understanding
• Ability to balance structure and flexibility
• Technical Skills – HubSpot
• Custom objects and properties
• Advanced workflow building
• Custom reporting and dashboards
• Strong understanding of HubSpot’s data architecture
• Data imports, clean-up, deduplication
• API familiarity or integration experience

Preferred Skills:

• B2B sales or services experience
• Understanding of sales motions
• Experience in RevOps, SalesOps, or MarketingOps
• HubSpot certifications (Admin, RevOps, Advanced Implementation)
• Advanced Excel for data manipulation
• Basic understanding of APIs & data synchronisation
• Strong communication and presentation skills

Behavioural Competencies & Mindset

• Systems-Thinking
• Mapping interconnected processes
• Anticipating downstream impacts
• Designing scalable solutions
• Understanding feedback loops
• Critical Thinking
• Challenging requirements
• Trade-off analysis
• Identifying failure modes and edge cases
• Iterating based on learnings
• Intellectual Curiosity
• Self-directed learning
• Keeping up with HubSpot developments
• Asking clarifying business questions
• Suggesting proactive improvements
• Process Orientation
• Documenting processes others can follow
• Building systematic approaches
• Measuring process performance
• Continuous improvement mindset

Job Type: Full-time

Pay: From ₹1,500,000.00 per year

Benefits:

• Health insurance
• Provident Fund
• Work from home

Application Question(s):

• How many years of experience do you hold in hands-on HubSpot admin?

Experience:

• RevOps, SalesOps, or MarketingOps: 3 years (Preferred)