HR Specialist

Role & responsibilities

•    Responds in a timely manner to employee inquiries and questions regarding HR Policies, pay, benefits, vacation, leaves, recognition, performance management, and general company policy questions. Elevates questions as appropriate. 
•    Provides support services for employment life-cycle activities including onboarding, off boarding, promotions, transfers, leave tracking, payroll & benefits setup, and employment files to ensure positive employee & manager experience to all levels of the organization related to HR Operations and HR COEs with a high degree of accuracy and customer satisfaction, balancing employee/manager advocacy and business operating needs•    Demonstrates working knowledge of Company policies and Local Employment Law to provide guidance to employees and managers on both common & difficult issues.  •    Provides input to support process mapping, process improvements and SOP documentation to ensure consistent, efficient and accurate services are being provided;•    Supports internal audit requirements and practices; maintaining employee files in compliance with all laws and regulations and presenting audit findings with documented evidence•    Manages and protects sensitive & confidential information •    Liaises and partners with other HR functional areas to support and ensure proper execution of programs and projects.•    Participates in projects to bring HR Shared Services point of view and recommendations•    Stays abreast of HR best practices, employment laws, and developing technologies to drive continuous improvement and compliance in changing landscape•    Creates and utilizes suitable templates, processes and correspondence for routine and unique employment situations•    Manages priorities and effectively adjust based on volume and business necessity; engaging with management for guidance or approvals

Preferred candidate profile

12 years of experience in HR Operations or Shared Services. 
•    Strong verbal and written communication skills.•    Strong MS Excel skills (V-Lookup, Pivot Table, etc.)•    Experience with HRIS systems (PeopleSoft preferred, Workday or similar ticketing tools).•    Knowledge of HR policies and local employment laws.•    Experience supporting employment lifecycle processes (onboarding to exit, promotions, transfers, payroll, leave tracking., etc.).•    Experience in HR process documentation and compliance.•    Bachelor's degree.•    Strong organizational skills with ability to quickly multi-task among competing priorities while meeting competing deadlines.•    Strong customer services skills whilst maintaining confidentiality, ability to interact and build relationships to balance employee needs with business requirements.•    Strong Microsoft Office skills in Outlook, Word, and PowerPoint. •    Ability to operate independently with some supervision required.•    Behaves in Ethical and Compliant manner and encourages others to do the same.