Posted:1 month ago|
Platform:
Work from Office
Full Time
• Responding to employee and manager inquiries regarding HR policies, procedures, benefits, payroll, and other related topics via phone, email, and ticketing system. • Processing HR transactions, including new hires, terminations, promotions, transfers, and changes in compensation or benefits. • Maintaining accurate employee data in the HRIS (Human Resource Information System). • Supporting benefits administration, including enrollment, changes, and inquiries. • Assisting with onboarding processes for new hires, including paperwork completion and system access. • Generating reports and analyzing HR data as needed. • Participating in HR projects and initiatives. • Ensuring compliance with all applicable laws and regulations. • Maintaining confidentiality of sensitive employee information. • Continuously improving HR processes and service delivery. • Collaborating with other HR team members to ensure seamless service delivery. • Creating and updating knowledge base articles and FAQs.
• Bachelor's degree in Human Resources, Business Administration, or a related field preferred. • 2-4 years of experience in HR Shared Services or a related HR role. • Basic to Strong knowledge of HR principles, practices, and regulations. • Experience with HRIS systems (e.g., Workday, PeopleSoft, ADP). • Excellent customer service and communication skills (written and verbal). • Strong attention to detail and accuracy. • Ability to prioritize and manage multiple tasks effectively. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). • Ability to work independently and as part of a team.
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