HR Administrator RCM Medical Billing

Job Description

HR Administrator RCM Medical Billing (BPO Industry) Location: Chennai Egmore | Mid Shift Full-Time | 15+ Years’ BPO US healthcare physician/healthcare system experience required About the Role: We are seeking a highly experienced and driven Human Resources Administrator to lead and manage all HR functions for our dynamic RCM Medical Billing BPO. If you're passionate about building high-performing teams, shaping organizational structure, and making a tangible impact in the healthcare outsourcing space, we’d love to hear from you. What You’ll Do: Lead full-cycle recruitment for RCM teams – from front-line staff to leadership roles Design, structure, and maintain a scalable organizational hierarchy Drive employee engagement – onboarding, training, performance reviews, and morale building Oversee payroll, PTO, statutory compliance (ESI, PF, etc.) Track individual and team productivity and manage performance improvement Recognize and reward employee excellence and leadership potential Manage HR operations – grievance handling, employee exits, compliance documentation Ensure workplace infrastructure supports employee success Report directly to senior management and be a key partner in strategic planning Key Requirements: - Minimum 15 years of HR experience in the RCM Medical Billing BPO industry with at least 5+ years in each job he or she has had - Proven experience hiring across roles: AR Callers, Billing Executives, QA, Team Leads, Managers - Strong command of HR compliance, payroll, ESI, PF, and Indian labor law - Expertise in using ATS, Excel, and HRMS tools - Excellent communication, problem-solving, and interpersonal skills - Bachelor’s/Master’s degree in HR, BBA/MBA (HR), BSW/MSW preferred - Strong sense of integrity, responsibility, and commitment to organizational goals Why Join Us? Be a key player in shaping and growing a robust HR ecosystem Opportunity to make a meaningful difference in the healthcare space Dynamic, growth-oriented work environment with strong leadership backing Competitive compensation and benefits package