Housekeeping Supervisor

Job Summary:

The Housekeeping Supervisor is responsible for supervising and coordinating the daily cleaning operations of guest rooms, public areas, and back-of-house spaces. The role ensures that cleanliness, hygiene, and service standards are maintained at all times while leading and training housekeeping attendants to deliver exceptional guest satisfaction.

Key Responsibilities:

• Supervise daily housekeeping operations and assign tasks to room attendants and public area cleaners.
• Inspect guest rooms, corridors, and public areas to ensure they meet the required cleanliness and presentation standards.
• Ensure all housekeeping staff follow proper cleaning procedures and use cleaning chemicals and equipment safely.
• Coordinate with the front office to manage room status updates (occupied, vacant, clean, dirty, out of order).
• Handle guest requests, complaints, or feedback professionally and promptly.
• Monitor and maintain inventory of linen, amenities, and cleaning supplies; report shortages or damages to the Executive Housekeeper.
• Train, motivate, and guide housekeeping staff to maintain high performance and service standards.
• Ensure adherence to hotel hygiene, health, and safety standards.
• Conduct regular briefings and ensure staff grooming and uniforms meet policy requirements.
• Support in deep cleaning schedules and special housekeeping projects.
• Report and follow up on maintenance issues in rooms and public areas.
• Prepare daily reports and assist in scheduling and performance evaluations.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person