Comfort Inn by Choice Hotels

Guest Relations: Provide exceptional customer service, ensuring guests feel welcomed and valued. Handle guest inquiries, complaints, and issues, escalating to the Front Office Manager as needed. Monitor guest satisfaction through comment cards and feedback. Operations Management: Oversee daily front desk operations, including check-in, check-out, and room assignments. Manage reservations, room bookings, and ensure efficient use of facilities. Ensure the front desk area is tidy, secure, and well-maintained. Staff Supervision & Development: Supervise, train, and coach front desk staff to meet service standards. Develop staff schedules, monitor performance, and provide feedback. Foster open communication and collaboration among the front office team. Financial & Administrative Tasks: Support budgeting, expense control, and revenue management. Oversee billing and cash processes, ensuring compliance with company standards. Manage office supplies, coordinate vendor interactions, and maintain records. Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person