Guest Relations: Provide exceptional customer service, ensuring guests feel welcomed and valued. Handle guest inquiries, complaints, and issues, escalating to the Front Office Manager as needed. Monitor guest satisfaction through comment cards and feedback. Operations Management: Oversee daily front desk operations, including check-in, check-out, and room assignments. Manage reservations, room bookings, and ensure efficient use of facilities. Ensure the front desk area is tidy, secure, and well-maintained. Staff Supervision & Development: Supervise, train, and coach front desk staff to meet service standards. Develop staff schedules, monitor performance, and provide feedback. Foster open communication and collaboration among the front office team. Financial & Administrative Tasks: Support budgeting, expense control, and revenue management. Oversee billing and cash processes, ensuring compliance with company standards. Manage office supplies, coordinate vendor interactions, and maintain records. Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
Purchasing & Procurement: Develop and execute purchasing strategies. Identify, evaluate, and select suppliers. Negotiate contracts and terms with vendors to secure favorable pricing and quality. Process and manage purchase orders and ensure timely delivery. Monitor and manage supplier performance. Stay updated on market trends to identify cost-saving opportunities and implement new technologies. Inventory & Store Management: Manage and maintain optimal inventory levels, ensuring sufficient stock while minimizing excess. Create and maintain accurate inventory records. Conduct stock audits and inventory reconciliations. Oversee product storage practices and ensure quality. Handle discrepancies and quality issues with received goods. Collaboration & Strategy: Coordinate with internal departments (e.g., sales, production, finance) to forecast and determine material requirements. Collaborate with other managers to ensure purchasing aligns with sales targets and operational goals. Ensure compliance with company policies and industry regulations related to procurement. Analyze data to identify opportunities for cost savings and efficiency improvements in the supply chain. Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
Guest Interaction : Greet guests warmly, handle inquiries, and resolve complaints promptly and professionally. Check-in/Check-out : Efficiently manage guest arrival and departure procedures, including room assignments and payment processing. Information & Support : Provide guests with information on the facility's services, local attractions, and other relevant details. Reservations : Manage and modify guest reservations. Administrative Tasks : Maintain accurate records of guest interactions and transactions. Area Maintenance : Ensure the lobby and other guest areas are clean and well-presented. Interdepartmental Coordination : Collaborate with other departments to ensure a seamless guest experience. Job Type: Full-time Pay: ₹12,500.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
Guest Interaction : Greet guests warmly, handle inquiries, and resolve complaints promptly and professionally. Check-in/Check-out : Efficiently manage guest arrival and departure procedures, including room assignments and payment processing. Information & Support : Provide guests with information on the facility's services, local attractions, and other relevant details. Reservations : Manage and modify guest reservations. Administrative Tasks : Maintain accurate records of guest interactions and transactions. Area Maintenance : Ensure the lobby and other guest areas are clean and well-presented. Interdepartmental Coordination : Collaborate with other departments to ensure a seamless guest experience. Job Type: Full-time Pay: ₹12,500.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person
Job Description: You will be responsible for interacting with guests in a warm and friendly manner, handling inquiries, and resolving complaints promptly and professionally. Additionally, you will provide guests with information on the facility's services, local attractions, and other relevant details. Key Responsibilities: - Greet guests warmly and handle inquiries - Resolve guest complaints promptly and professionally - Provide information on services and local attractions - Manage and modify guest reservations - Maintain accurate records of guest interactions and transactions - Ensure the lobby and other guest areas are clean and well-presented - Collaborate with other departments to ensure a seamless guest experience Qualifications Required: - Excellent communication and customer service skills - Ability to handle complaints and difficult situations with professionalism - Strong organizational skills - Previous experience in a customer-facing role is preferred Note: The company provides benefits such as food, health insurance, and provident fund. The work location is in person.,
Room Cleaning: Dusting surfaces, cleaning bathrooms and fixtures, vacuuming carpets, and polishing furniture. Linen & Amenity Management: Changing bed linens, restocking towels, and ensuring toiletries and other guest amenities are replenished. Maintenance & Safety: Reporting any damage or maintenance issues in guest rooms to the supervisor and adhering to safety and security procedures. Guest Services: Responding to guest requests for extra supplies or assistance, answering questions about the hotel, and ensuring guest satisfaction. Hygiene & Tidiness: Maintaining high standards of cleanliness in rooms and common areas, and managing personal hygiene. Supplies & Equipment: Managing and replenishing supplies for guest rooms, and ensuring cleaning equipment is in good working order. Job Type: Full-time Pay: From ₹12,500.00 per month Benefits: Food provided Provident Fund Work Location: In person
Room Cleaning: Dusting surfaces, cleaning bathrooms and fixtures, vacuuming carpets, and polishing furniture. Linen & Amenity Management: Changing bed linens, restocking towels, and ensuring toiletries and other guest amenities are replenished. Maintenance & Safety: Reporting any damage or maintenance issues in guest rooms to the supervisor and adhering to safety and security procedures. Guest Services: Responding to guest requests for extra supplies or assistance, answering questions about the hotel, and ensuring guest satisfaction. Hygiene & Tidiness: Maintaining high standards of cleanliness in rooms and common areas, and managing personal hygiene. Supplies & Equipment: Managing and replenishing supplies for guest rooms, and ensuring cleaning equipment is in good working order. Job Type: Full-time Pay: From ₹12,500.00 per month Benefits: Food provided Provident Fund Work Location: In person