Guest Service Associate

0 years

1 Lacs

Posted:8 hours ago| Platform: GlassDoor logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

  • Guest Interaction: Greet guests warmly, handle inquiries, and resolve complaints promptly and professionally.
  • Check-in/Check-out: Efficiently manage guest arrival and departure procedures, including room assignments and payment processing.
  • Information & Support: Provide guests with information on the facility's services, local attractions, and other relevant details.
  • Reservations: Manage and modify guest reservations.
  • Administrative Tasks: Maintain accurate records of guest interactions and transactions.
  • Area Maintenance: Ensure the lobby and other guest areas are clean and well-presented.
  • Interdepartmental Coordination: Collaborate with other departments to ensure a seamless guest experience.

Job Type: Full-time

Pay: ₹12,500.00 - ₹15,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person

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