Housekeeping Supervisor

Supervision & Operations

• Supervise daily activities of room attendants, public area attendants, and laundry staff.
• Assign duties, inspect work, and ensure rooms and public areas meet brand and cleanliness standards.
• Check vacant and occupied rooms daily for cleanliness, maintenance issues, and guest supplies.
• Ensure timely cleaning and release of rooms for guest arrivals and departures.
• Coordinate with Front Office regarding room status (clean, vacant, occupied, OOO, OOS).

Staff Management & Training

• Train housekeeping associates on cleaning procedures, chemical usage, grooming, and safety standards.
• Monitor staff attendance, grooming, and discipline.
• Motivate and counsel team members to maintain a positive work environment.
• Conduct daily briefings before shift assignments.

Inventory & Supplies

• Control usage and ordering of cleaning supplies, guest amenities, and linen.
• Maintain par levels and ensure proper storage and labeling of chemicals.
• Record and report any damaged or lost linen/equipment.

Guest Interaction & Service

• Handle guest requests and complaints promptly and professionally.
• Ensure special requests (e.g., extra amenities, baby cots, VIP setups) are fulfilled.
• Follow up on guest feedback and take corrective action where necessary.

Inspections & Quality Control

• Conduct random inspections of guest rooms and public areas for cleanliness, maintenance, and safety.
• Maintain checklists and inspection reports.
• Report maintenance issues to the Engineering Department and ensure timely rectification.

Coordination & Reporting

• Coordinate with Front Office, Maintenance, and Laundry for smooth operations.
• Prepare daily housekeeping reports, room status, and discrepancy reports.
• Participate in departmental meetings and share improvement ideas.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person