Job
Description
Key Responsibilities : Supervision & Leadership : Supervise, train, and manage a team of housekeeping staff to ensure high standards of cleanliness across all public areas (e.g., floors, restrooms, corridors, food courts, and parking areas). Assign tasks and duties to housekeeping staff based on priorities and schedules. Monitor performance and provide guidance and support to ensure consistent quality of work. Conduct regular team meetings to communicate goals, procedures, and safety standards. Cleaning Standards : Ensure all common areas, restrooms, hallways, elevators, and escalators are cleaned, sanitized, and maintained to the highest standards. Monitor the cleanliness and safety of outdoor areas, such as entrances and parking lots. Ensure the cleaning of all signage, fixtures, and furniture within the mall. Inventory Management : Oversee the proper use, storage, and ordering of cleaning supplies, equipment, and products to ensure cost-effectiveness and sustainability. Maintain inventory records and ensure that all cleaning materials are stocked appropriately. Health & Safety : Ensure adherence to health and safety guidelines and protocols, including sanitation standards and the safe use of cleaning chemicals and equipment. Ensure all team members are familiar with and follow workplace safety standards. Report any safety hazards or maintenance issues to the Facilities Manager. Customer Service : Ensure that visitors, tenants, and customers experience a clean, pleasant environment at all times. Address any complaints or requests related to housekeeping services and ensure prompt resolution. Quality Control : Conduct daily inspections of the mall premises to ensure that cleaning standards are met. Provide feedback and perform corrective actions as necessary to maintain cleanliness. Training & Development : Train new housekeeping employees on proper cleaning techniques, use of equipment, and safety procedures. Identify opportunities for ongoing training to improve staff performance and efficiency. Qualifications : High school diploma or equivalent (a degree in hospitality management or related field is a plus). Minimum 2-3 years of experience in housekeeping, facilities management, or a similar supervisory role, preferably in a commercial or retail environment. Knowledge of cleaning techniques, equipment, and chemicals used in the industry. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to handle multiple tasks and prioritize effectively. Strong attention to detail and problem-solving skills. Basic knowledge of health, safety, and hygiene regulations. Physical Requirements : Ability to stand for extended periods. Capable of lifting and moving cleaning equipment and supplies as needed. Ability to work in a variety of environments, including indoor and outdoor spaces. Working Hours : Full-time position with flexible hours, including weekends and holidays. Additional Information : This position may require the supervisor to be on-call for emergency cleaning or maintenance requests. Job Type: Full-time Pay: ₹18,000.00 - ₹24,000.00 per month Schedule: Day shift Work Location: In person
